Upgrade to V20 required for NFRs running on V18. If you did not upgrade your NFR to V20, you may be experiencing a loss in Simultaneous Calls (SCs). This is because your licenses are restricted to 2 simultaneous calls (2SC) only. You have also lost access to PRO or ENT features. To avoid lost SC calls an upgrade to V20 is required. For those who missed the deadline and need to [...]
Easier call handling and improved contact management with the latest Beta release. Following the September release, this latest update brings new useful features and improvements to the Windows Softphone - contact integration with M365 and CRM, in-app call controls, abandoned call tracking and temporary status settings - helping users manage calls and contacts more easily. Ava [...]
Smoother performance and easier conference management. Following the previous iOS App update, the latest 3CX iOS App BETA now offers full compatibility with iOS 18, just two weeks after Apple’s release of iOS 18.1 on October 28, 2024. With this update, 3CX continues to deliver unmatched reliability in its mobile apps, improving performance and enhancing conference call manageme [...]
3CX launches transcription and analysis engine - 3CX AI. Acknowledging the potential of AI - and transcribing and analyzing calls for productivity and customer satisfaction - 3CX set up a specialised AI team tasked to bring the benefits of AI to 3CX users in record time, and at an affordable cost. Now, on this memorable day we release the alpha version showcasing this unique ca [...]
Remains trusted choice for enterprise communications. 2024 has been a year of strong recognition for 3CX, as Gartner Digital Markets has awarded us with multiple accolades across its leading platforms, including Capterra and Software Advice. These acknowledgments reflect our commitment to supporting our customers with a feature-rich, easy-to-use communications system. Why 3CX f [...]
Get certified and master 3CX before the year ends. Whether you're aiming to get certified or simply want to sharpen your 3CX skills, now’s the perfect time to join. November Webinars: What’s On Offer? Our regular 3CX Academy Basic and Advanced Training webinars cover everything you need to know, helping you get your certification and make the most of your 3CX. Our most recent u [...]
Release of 3CX Android app beta with full Android 15 support, delivering smoother performance. Hot on the heels of the release of Android 15 just a few days ago, the latest 3CX Android app Beta now fully supports the new OS. With improvements in performance and stability, you’ll stay connected without interruptions. Here’s a closer look at what’s new in this version. More Relia [...]
Sign up for 3CX Academy training or an U3 ‘What’s New’ webinar. Our most recent update, V20 U3, promises some key time-saving updates: a new call processing script store, multi-user editing, automatic 3CX status changes, and easy off-instance storage, to name a few. If you’ve already attended the 3CX Academy training and gotten certified, you should still attend as these webina [...]
New features include multi-user editing, revamped backup/archiving, and improved Teams status sync. The final release of Update 3 has arrived! It’s packed with new features all designed to enhance both system performance and team productivity in addition to major timesaving functions for both PBX admins and end-users. Read on to learn more. Simple Remote Storage & Archiving [...]
Share your expertise in the 3CX Forum. We're honoring the dedicated individuals who transform the 3CX Forum into an invaluable resource. Both small and large contributions empower fellow users and build a stronger 3CX community, so thank you! Our gesture of gratitude for your continued support: 1st place: EUR 500 2nd place: EUR 250 3rd, 4th and 5th place: EUR 100 each Internati [...]
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