As a sales manager, keeping tabs on your business operations and your team members can be a challenge. After all, no sales manager can be everywhere at once! Instead, your sales representatives need to give you the information required to keep everything running smoothly. It is only by measuring performance through relevant KPIs that you can begin to understand the day to day m [...]
Happy new year everyone! For most of us, this holiday season was a little different from what we're used to. We hope that, despite the circumstances, you all managed to have a relaxing and joyful time. Even after everything 2020 threw at us, the 3CX community continued to grow and our members never stopped asking, advising and supporting its users. Thank you for your contributi [...]
You probably don’t know this, but I was a partner at an MSP for many years. I led the charge to find and close new customers and my greatest fear was the vendor taking those customers directly. So I understand why partners always ask if 3CX is taking the end-users directly. 3CX Develops. You Deliver. 3CX does not sell directly to end-users and we don’t plan to in the future. I [...]
2020 was a challenging year for everyone, but here at 3CX, we didn’t let it slow us down. A whole host of interesting features and improvements were introduced that our customers are already enjoying, but there were also changes that were equally important, yet not so obvious. Let’s take a look at what happened behind the scenes: A Fresh Start for Our SIP Trunk Engine One of th [...]
Hooooooooray! After a long year, the holidays are finally here! We're looking forward to putting our feet up for the festive season and enjoying the relaxing (socially distanced) celebrations. Check out our holiday season availability below for the Sales, Support, and Customer Service teams: Sales 23rd-24th December: Business as usual 25th December: Closed 28th-31st December: B [...]
V16 Update 7 adds Amazon Chime Voice Connector, the advanced SIP trunking offered by Amazon, to its list of supported SIP Trunk providers in the US. Amazon Chime Voice Connector can now be selected for use in the 3CX management console. Take advantage of AWS and benefit from: Lower calling costs Added security and reliability Easier monitoring and management. Lower PSTN calling [...]
3CX! In 2020's PC Pro Technology Excellence Awards, 3CX once again bagged the title of Business Software of the Year. Not only is PC Pro the UK's biggest selling monthly IT magazine, but they've also been running their Technology Excellence Awards for an incredible 23 years! Each year the magazine curates the very best in software, hardware and services and, as one of the leadi [...]
When it comes to finding great business solutions, SoftwareSuggest is a rising star which has already established itself as India’s largest business software discovery and recommendation platform. They help business owners discover top software and service partners. Not only is it a great resource for businesses to find solutions, but they review & compare products in order [...]
Get your hands on a Raspberry Pi delivered with 3CX, ready to go. The new pre-assembled device makes it even easier to get started. Use the kit to quickly set up and run a full Raspberry Pi phone system or the 3CX SBC for hosted installations - you decide! Bundle into your customer offering to provide a no-fuss, comprehensive package. Primed & Ready: The $99 PBX The 3CX Ra [...]
LONDON, UK 15TH OCTOBER 2020 - 3CX, developer of the award-winning business communications solution, has revealed the deployment of its software phone system at the sites of Mayfield School in Birmingham, UK. The school which operates across two locations, is a leading educational institution for children and young people with a range of learning difficulties and special needs. [...]
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