In this video, we will go over general security concepts, attack and defense methods, and 3CX Phone System's built-in security features. Skills Covered 3CX Security and Network Security Extension security in 3CX Phone System PIN Numbers in 3CX Phone System Secure SIP (TLS) 3CX Anti-Hacking Features IP Blacklist Single IP Address IP Address Ranges Allowed Country Codes Encryptin [...]
In this video, we will discuss how to use and configure the 3CX Tunnel Protocol with 3CX Phone System, and an example configuring a Remote Extension to use the 3CX Tunnel Protocol. Skills Covered Overcoming Issues with the 3CX Tunnel Protocol 3CX Tunnel Protocol Integration within 3CX Phone for iPhone, Android, and Windows Configuring 3CX Phone to use the 3CX Tunnel Protocol Co [...]
In this video, we will go over the implementation of least cost routing across multiple lines, using outbound rules. Skills Covered Least Cost Routing Overview Dialed Number Format Basics Rules for Local Calls Rule for Local Calls in Long Distance Format Rule for Local Calls in International Format Rule for Local Mobile Calls Rule for Long Distance Calls Rule for International [...]
In this video, we will go over the process that system administrators should follow to customize and subsequently enforce provisioning templates. Skills Covered Supported Phones (General Info) Phone provisioning templates Template Customization Cloning and Renaming a Template Customize a Cloned Template Locate the Section to Customize Adjusting Settings inside a Phone Template [...]
In this Video, we shall discuss the different methods of setting up remote extensions with 3CX Phone System. Skills Covered Remote Extensions – General Information Pre-Requisites Two Ways to Provision Remote Extensions Remote Extension using STUN Remote Extension using SIP Proxy Manager The 3CX Tunnel Protocol – General Information Handling Common Issues Detecting SIP ALG issue [...]
In this video, we will discuss port forwarding, why it is needed, and how to use the Firewall Checker to confirm that your WAN-to-LAN device is correctly configured. Skills Covered Port Forwarding – When and Why Which ports to forward for 3CX Phone System Example Router Configuration Issues caused by incorrect Port Forwarding configuration How the Firewall Checker can help Exam [...]
This video provides an overview of the settings available in 3CX MyPhone Topics Covered: Changing your Extension's Details Configuring the Forwarding Rules for Your Extension Configuring the Preferences for 3CX MyPhone You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]
This video will show you how to use 3CX MyPhone to manage your Queues. Topics Covered: Logging into a Call Queue Reviewing the Queue's and Agents' Statuses Managing Abandoned Queue Calls You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]
This video will show you how to use 3CX MyPhone to create and manage conference calls in 3CX Phone System. Topics Covered Different Methods of Initiating a Conference Call Scheduling Conference Calls Managing Conference Calls You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]
This video will show you how to manage your phone book in 3CX MyPhone. Topics Covered Adding Personal Contacts Adding Company Contacts Importing Contacts into the Phone Book You can watch more videos at https://www.3cx.com/3cxacademy/ [...]