We are excited to announce the next round of 3CX training events for France will take place this coming October in Lyon, Paris, Mulhouse and Marseille! All new and active 3CX partners are encouraged to attend these events which will consist of both basic and advanced technical training. These workshops are a great opportunity for partners to learn all about how to deploy, maint [...]
Due to the ever-growing demand for 3CX training and the success of past events, 3CX distributor abpTECH has organized another product and advanced training for U.S. partners. The two day event will take place at The Hilton Embassy Suites in Orange County, CA this September 12th & 13th and is completely free for all partners who wish to attend. The training will help partner [...]
That's right, even more training events for our partners! This time the free product and advanced training days will take place in Ballerup, Denmark; a great opportunity for our Danish and Finnish partners to get in on the action. All 3CX partners are invited to attend the event; the only pre-requisite is a knowledge of Microsoft networking technology and concepts so it's a gre [...]
We're just a week away from the partner training days to be held in Chicago this month and there has been an overwhelming number of registrants! To keep up with demand, 3CX distributor abpTECH has moved the training to a bigger venue at the Embassy Suites Schaumburg. This is great news for all partners who wish to attend as there is no longer a waiting list for the event - all [...]
Exciting news for 3CX, partner Neocenter, and the Mexican market! Our recent training event at the beginning of March in Mexico City was a total success! Not only was there a great turnout for the 2 day training course, the event marked a milestone in 3CX history with the first Advanced Training in Latin America. Seats for the training days, which were held at Neocenter HQ, qui [...]
Brush up your knowledge of 3CX Phone System for 2015 with our new series of webcasts. These free training sessions are hosted by 3CX and will cover a range of topics including: firewalls and ports, and outbound and inbound rules. To join a webcast click on the link in the schedule below. For attendees, please connect at least 5 minutes before the webcast. The webcast will be op [...]
In this video, we will discuss Wireshark as a diagnostic tool, look at how to construct Display Filters to filter out only relevant information, and how to combine multiple Display Filter expressions to view all components of a particular call. Skills Covered Wireshark as a general Network Traffic capture tool How to replicate an issue and capture the relevant information Viewi [...]
In this video, we will discuss how to use the Server Activity Log complete with some examples, and also introduce the 3CX Log Viewer. Skills Covered Using the Server Activity Log Enabling Verbose Messages Using Filters Procedures for Troubleshooting Issues Introducing the 3CX Log Viewer Filtering Logs with Tags using the 3CX Log Viewer Review the full course of 3CX Phone System [...]
In this video, we will look into VoIP Calls in detail, explaining the messaging content and exchange process. Skills Covered Protocols used for VoIP Calls SIP and how it works SDP and negotiating media exchange parameters Example Message flows SIP exchange for Extension-to-Extension calls SIP exchange for Extension-to-External calls Review the full course of 3CX Phone System [...]
In this video, we will look into bridging multiple 3CX Phone System installations together, including using the 3CX Tunnel Protocol to help with NAT Traversal issues for bridge connections. Skills Covered Bridging Basics Configuring a Master Bridge Connection Configuring a Slave Bridge Connection 3CX MyPhone and Presence information across Bridge Connections Numbering Plans for [...]