amoCRM Integration with 3CX PRO V15

3CX PBX and amoCRM IntegrationContinuing the trend we started in 2016 with multiple CRM integrations available with 3CX V15, we’re kick-starting 2017 with yet another. Now you can easily integrate amoCRM with 3CX V15 too.

The configuration is easy and straightforward and offers many benefits to users of 3CX and amoCRM, these being:

  • Click to Call – Launch calls straight from amoCRM via 3CX
  • Call Pop-ups – The customer record is brought up to you automatically during a call
  • Call Journals – Calls are logged as call records in the CRM
  • Create a new contact automatically when a call is received from an unknown number

To find out how easily you can achieve this integration please read the guide.
The 3CX Plugins are available from within the Management Console under the Updates tab.

3CX also integrates with other CRM systems which can be found here. If your CRM is not in the list you can develop your own plugin, more information here. If you do not have development resources to create your own plugin, then you can fill in the 3CX CRM Integration Suggestion Form and the integration will be considered by 3CX.