Multiple Outbound Call routes in 3CXA lot of our customers are unclear about how the multiple routes in outbound rules works in 3CX. Not to worry though! We’ve put together a brief document on how outbound call routing works in 3CX V15.5.

For example, the PBX administrator can setup to 5 routes in case the initial route fails to process the call. These routes are setup in the order you would like the call to be processed in.

  • Our guide covers the following topics:
  • Selecting/Skipping Routes
  • Early Media and Ringing
  • IP Based SIP Trunks (Peering)

You can take a look at the complete Multiple Outbound Call Routes guide here.