3CX remains best in class among 100,000 products! 3CX has been recognized as a Fall 2026 Category Leader, continuing a strong year of recognition from SourceForge. The recognition places 3CX among the top 5% of over 100,000 software products listed on the platform, reflecting consistently positive customer feedback and strong user satisfaction. Determined by verified user revie [...]
Celebrating the community members who made a difference this quarter. 3CX Forum is where Partners, customers and users come together to find solutions, exchange ideas and support one another. With over 160,000 international members and 70,000 national forum members, our community continues to be a valuable resource for anyone looking for advice and practical help with 3CX. Now [...]
Lower prices on new 24SC+ licenses, larger deployments and 3-year renewals. AI is changing what businesses can do with their communications platform. It is also changing how software companies develop, test, support and operate their products. At 3CX, we're using AI internally and externally. We're adding new AI capabilities to 3CX, while internally it’s helping us work faster [...]
Help customers turn information inside their 3CX into actionable answers and insights. Every day, your customers generate valuable information inside 3CX. Customers call, agents answer questions, queues get busy, sales teams have conversations and managers need reports. The challenge is not always collecting that information. It is finding and using it quickly. With the 3CX MCP [...]
#1 enterprise ranking for Contact Center implementation. 3CX has earned 39 badges across 206 G2 Fall 2026 reports. Based on verified user reviews, 3CX was recognized in Contact Center, Call Center Infrastructure (CCI), VoIP Providers, UCaaS Platforms and Cloud PBX Platforms. The results cover small-business, mid-market and enterprise reports, as well as global and regional grid [...]
Updated training and multi-choice certifications for the latest 3CX features. 3CX Academy has been refreshed with updated training material, new academy pages and a new multi-choice certification process. It is now live and ready to use! The new academy covers the latest information on 3CX, including AI, transcription, call handling, system administration and other key product [...]
Test and showcase the latest 3CX AI features to your customers. Back in April, we announced several updates to our license editions to better reflect how AI features are delivered and priced today. As part of that announcement, we noted that NFR ENT+ subscriptions would be phased out in the coming months. That transition is now complete. Partner and Distributor NFR ENT+ subscri [...]
Tailor your subscription with self-managed edition changes, SC downgrades and hosting removal. Following up on our recent licensing flexibility announcements, the latest updates to the 3CX Portal introduce even more ways to tailor your subscription to your exact operational needs. We've added the ability to downgrade your SC (Simultaneous Calls) and fully manage your 3CX Hostin [...]
CSR, Tech Support and Sales teams are on holiday from 10-14 August 2026. 3CX will observe a brief shutdown period from Monday 10 to Friday 14 August 2026. During this time, our Customer Service, Technical Support and Sales teams will be limited as staff take a short summer break. Our Accounting department will be unavailable during this period. This applies to all channels of c [...]
3CX ranks among the top 5% of over 100,000 products! 3CX has been named a Category Leader by SourceForge for Summer 2026, continuing its strong run of industry recognition this year. The award places 3CX among the top 5% of more than 100,000 products listed on the SourceForge platform. Determined entirely by verified user reviews only, the award reflects high levels of customer [...]
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