All our Dedicated Free subscriptions were streamlined last week. Not only had it become a difficult administrative task to maintain so many different free offers, with StartUP FREE launched as our new free offer, the decision to streamline makes good sense.

Current Offer

All Dedicated Free subscriptions created before 1st January 2023 now have the following features:

  • 4 SC FREE
  • Expiration date: 30th June 2023

Correctly registered subscriptions - meaning registered with the customer’s details - will eventually be extended until 31st December 2024. For more information in this regard, read the previous blog post.

Impact on Previous Offers

This change has impacted customers who were using our previous offers, which had yet to expire. Many of these are expiring in the next few months - the latest by early September 2023.

Such offers were valid for up to 1 year from activation, and included:

  • 4 SC PRO or Enterprise
  • Unlimited SC, with the same FREE features

These subscriptions were converted to a 4 SC FREE, as mentioned above. This means these customers will have a 4 SC FREE for a longer period of time (until December 2024, at least), compared to an offer which will expire in less than 6 months (until September 2023, the latest).

We believe this offer to be better. If you prefer the previous offer you had however, you still have options!

We Will Honor Previous Offers

Customers who wish to regain any features lost, can do so provided that the subscription is registered correctly. We will honor all previous offers!

Important!
Keep in mind if you do choose to go back to the previous 3CX offer - i.e. 4 SC PRO - then upon expiry - the subscription will be deactivated if no purchase is made. Such subscriptions will no longer default to a 4 SC FREE upon expiration of the offer.

If however you choose to keep the current offer, your 4 SC FREE will expire in 18 months, at least!

How do I regain the benefits of the previous offer?

  1. Make sure the Subscription is registered with the correct details.
  2. Contact 3CX Customer Service and provide us with the license key.

The choice is yours!

Revised Partner Limits

We have also decided to increase the number of 4 SC FREE for the following levels:

  • Platinum: from 75 to 100
  • Titanium: from 100 to 150

In developing countries and countries without 3CX Hosting / StartUP, we will be flexible on the limits of 4 SC FREE per Partner level, and review on a case-by-case basis.