London UK, November 5 – GUSS-EX a Polish engineering company,operating in warehouse logistics, turns to 3CX when they finally decide to replace their outdated telephone system.
Large manufacturing companies use GUSS-EX to provide design, production planning and casting of machine parts. They also provide warehouse logistics services for clients that want to plan and optimize their storage systems. This foundry focuses on streamlining its operations and enhancing the competitiveness of the Polish foundry industry. GUSS-EX is based in Poland and recently expanded with new offices in Russia, Ukraine and Belarus.
IT Manager of GUSS-EX, Piotr Rowinski, wanted to network these new offices to the Polish headquarters. While researching, he found that the current system they had was not scalable, it was extremely expensive, they were locked into one vendor and it was complicated to deploy to remote offices. Piotr decided that he needed to find an alternative solution and this is where 3CX stepped in.
3CX Phone System solved all the problems that Piotr was faced with, but also found 3CX to be flexible, low on cost, easy to manage and administer. 3CX works with standard SIP phones, supports various VoIP providers and is far less expensive than a traditional PBX.
After the installation of 3CX, GUSS-EX immediately noticed a rise in productivity since calls are not dropped or lost ‘on hold’. The management team was more than satisfied with the level of support and because of the user friendly interface, both users and administrator were up and running in no time with the new system.
Piotr Rowinski says, “After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.”
The full case study can be found here.
GUSS-EX Ltd., is a leading engineering company, based out of Poland that designs and sells equipment lines for moulding metals. We also provide warehouse logistics services for clients that want to plan and optimize their storage systems. GUSS-EX recently also opened offices in Russia, Ukraine and Belarus. For more information, please visit: http://guss-ex.com.pl/.
3CX is an international developer of telecommunications software. 3CX is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007 and the INTERNET Telephony Magazine Product of the Year Award all in recognition to the company’ commitment to innovation and quality. 3CX maintains a global presence with offices in 9 countries and localized information available in various languages.