LONDON, UK, 29 SEPTEMBER 2017 – 3CX, developer of the next-generation software-based Unified Communications system, is pleased to announce that The Rixos Almaty Hotel in Kazakhstan has carried out the successful deployment of its VoIP PBX solution with 3CX reseller, ICG. The hotel chain was founded in 2000 and, now headquartered in Dubai, Rixos Hotels has gone on to operate 27 hotels across Europe and the Middle East and employs around 10,000 people.
The Kazakhstan hotel was looking to modernize their communications and, more specifically, simplify their phone system infrastructure. Feeling that their previous PBX was expensive and cumbersome to maintain, Network Telecommunications Manager Vassily Sonn was seeking a software solution that could cut down on cabling and reduce overall costs. After considering various solutions including Cisco Callmanager and Avaya’s USC phone system, Sonn opted for 3CX for it’s ease of installation, flexibility and advanced PMS integration.
“3CX Phone System is a great product. It features flexible deployment and integration, high availability and continuous software improvement. Packed with the latest technology, this is a system that has changed our approach to voice communications.” – Vassily Sonn, Network Telecommunications Manager
The hotel was pleased to find that time needed for deployment was minimal, resulting in no down-time, which was a crucial for the hotel to continue with its operations and high level of customer service. Deployed by 3CX partner ICG, the installation resulted in better productivity and mobility for staff members, easier PMS integration and a reduction of time spent on maintenance and admin tasks.
About 3CX (www.3cx.com)
3CX is a 100% channel company and is the developer of a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs and boosts company productivity and mobility.
With integrated WebRTC web conferencing, softphones for Mac and Windows and smartphone clients for Android, iOS and Windows phones, 3CX offers companies a complete Unified Communications package out of the box.
50,000 customers worldwide use 3CX including Boeing, McDonalds, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, Hong Kong, South Africa, Russia and Australia. Visit 3CX on Facebook, Twitter and on Google+.
About Independent Consultants Group (www.icg.kz)
“ICG” LLP is a group of professionals in the field of information technology, information security and management systems. We provide a full cycle of work – from survey and development of technical specifications to implementation and technical support solutions.
We are aimed at solving complex problems in the field of information technology. Our specialists have international certificates in the field of information security management, as well as certificates of leading manufacturers of IT solutions.