Many 3CX Phone System licence keys are not correctly registered in the name of the legal owner of the 3CX Phone System licence. It is important for us to have the correct end-user details so that, if necessary, we can contact you regarding:
- Possible maintenance expiration
- Important product news
- Security bulletins
It also makes it possible for us to monitor for any piracy issues that may occur, such as one 3CX licence key being used multiple times.
Benefits of having the correct user details
With correct registration details comes one year of free maintenance (valid for the first year of purchase), which includes all updates and new versions of 3CX Phone System, as well as you being entitled to take free 3CX Certification tests.
Your 3CX Partner remains your first point of contact
It’s important to note that your 3CX Partner remains your first point of contact for technical support and any maintenance, upgrade or new product sales. 3CX invests a great deal of effort in our partner network and via our partner network we are able to provide you with a better service. 3CX Partners remain up to date on 3CX, as well as any compatible hardware and are thus able to serve you better. Buying your maintenance and upgrades via a 3CX Partner therefore is vital.
Checking your registration details
To check if your licence key is correctly registered in your name all you have to do is follow this link https://customer.3cx.com/registrationchecker.aspx and enter your licence key number. In the event that your licence key is not correctly registered in your name please contact 3CX Customer Support who will register it with the correct end-user details.