LONDON, UK & ROSELAND, NJ, USA, 3 FEBRUARY 2023 - 3CX, developer of the innovative unified communications solution and US / CANADA based Telin, are pleased to announce Telin as an official distributor of 3CX for North America. Telin has been in the software industry since 1991, getting their start in the medical EMR and compliance industry. In 2016, Telin partnered with 3CX to expand their portfolio with an award-winning PBX solution.

Hitting Platinum Partner level in their first year, Telin has gone on to transform itself into a leading white-glove service provider entirely dedicated to 3CX Partner sales. Their focus continues on providing and supporting a simple to sell, yet robust solution through their comprehensive technology around security, reliability, and redundancies. Including but not limited to items such as vMPLS, Geo-redundant servers, Disaster Recovery, DDOS Protection, and much more.

Telin’s toolkit is centered around 3CX PBX, and includes add-ons such as SIP Trunking, billing and taxation services, hardware, and included support. Their hands-on Tier 3 “Train the Trainer” support approach - helps 3CX Partners to swiftly navigate the over-crowded telco market enhancing their own proposal with additional technology solutions and industry insight.

Besides the in-depth understanding of the 3CX architecture, Telin offers tech support and tips for new market expansion, pitching, and even RFPs. This all-in-one package also includes access to Telin’s One.Console. A ‘one-stop-shop’ management platform that helps 3CX Partners have a birds eye view of their end-users installation, SIP trunks, and license renewals as well as simplifying scalability.

Both parties are excited to share their vision going forward, as discussed in their recent interview:

By signing as a 3CX Distributor, Telin will now be able to fully embrace a channel-centered strategy and expand their pre- and post-sales Partner support across North America.

Zack Lee, Vice President at Telin, shared:

“3CX has been very well received with Partners. What makes us so like-minded are those developments we do. You’ve seen it in One.Console, the self-service portal where our Partners can purchase everything in one place. With a support group backed by 3CX and Telin, I think the Partner base is getting really excited.”

Greg Garrett, Assist. Sales Manager USA at 3CX, said:

“In the North American market, Telin were hugely successful as Partners. They further excelled once they stepped up to being a Partner and channel-focused solutions provider. It’s their ability to bring a lot of value to 3CX’s Partner base - with their hands-on, nurturing approach, taking 3CX’s product and adding very complementary services, support, etc. That’s their key to success.“

About 3CX (www.3cx.com)

3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, Facebook and WhatsApp messaging integration, 3CX offers companies a complete communications package out of the box.

350,000 customers worldwide use 3CX including Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi.. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, South Africa, Russia and Australia. Visit 3CX on LinkedIn, Facebook, Twitter and Instagram.

About Telin (www.telin.com)

Since its origin in 1991, Telin has amassed an outstanding reputation as a telecom solutions provider and preferred provider of 3CX SIP trunks, 3CX Hosting and Snom/VTech solutions. They offer VARs, MSPs and 3CX partners the same white-glove service they offer their enterprise and small business customers, but at the wholesale level. Their expertise is built upon 20 years of medical cloud hosting experience. They offer the potential to consolidate all the telecom infrastructure components needed to service and support all clients under ONE roof, backed by ONE exclusive and comprehensive SLA, and an unrivaled Partner Success Program.