Platinum Distributor Yellowgrid develops custom solution to integrate 3CX with MIS in the UK education sector.

In the UK, most schools, academies and trusts rely on major MIS platforms like SIMS, iSAMS, Arbor, and Bromcom to manage student and parent information. In response to this need, Yellowgrid has developed direct integrations between these systems and 3CX, making it easier for schools to communicate with parents, log attendance, and stay on top of safeguarding responsibilities. It’s also a solution offering 3CX Partners a strong advantage in the UK education sector.

All Major School CRMs - SIMs, iSAMs, Arbor & Bromcom - Supported

Yellowgrid’s integrations are designed to support real-world education sector needs. When a parent or guardian calls, 3CX automatically matches the number to the relevant student record in the school’s MIS. Staff see a screen pop with the student’s name, registration form, and caller relationship, helping them respond faster and more accurately. For even greater visibility and control, schools can enable Portal Pro, an add-on layered on top of the MIS integration.
In addition to caller recognition, the integration allows:

  • Real-time safeguarding alerts from the MIS at the point of call.
  • Direct access to write back attendance and safeguarding notes.
  • Communication history logging in the school’s database.
  • Quick SMS messages to confirm call details using the UK Notify service.
  • One-click access to student records and timetables from within the call window.

Schools can even record absences via voicemail, with 3CX transcribing the message and linking it to the student’s profile.

Supporting 3CX Partners with Competitive Solutions

For 3CX partners, these integrations help make them even more competitive. They also add long-term value for Partners working with schools already using 3CX, improving retention and creating new upsell opportunities.

With Yellowgrid’s education tools, 3CX Partners can:

  • Offer tailored solutions that fit how UK schools work.
  • Differentiate 3CX from other platforms that lack MIS support.
  • Expand into the education sector with ready-made tools and templates.
  • Provide schools with features that directly support admin and safeguarding teams.

The integrations are simple to configure and backed by Yellowgrid’s ongoing support.

Helping 3CX Partner Success in the Education Sector

These integrations aren’t sold directly to schools. Instead, Yellowgrid provides them to 3CX Partners, who then take them to market. This approach helps Partners offer more value to their education sector customers while supporting better communication for schools.

Discover how the gap is bridged between education and technology by effortlessly connecting EdTechPro platforms with 3CX. Whether you're an IT manager, school administrator, or tech enthusiast, this demo will show you the future of school communications.
Partners affiliated with Yellowgrid can request the video to be rebranded and receive 20% off EdTechPro.

Built by Yellowgrid and Powered by 3CX

Yellowgrid focuses on building solutions that extend what Partners can do with 3CX. Their deep understanding of education workflows means the integrations are both practical and easy to use. Schools benefit from faster communication and reduced admin. Partners benefit from a stronger value proposition.

This is a clear example of how the 3CX ecosystem helps partners deliver sector-specific solutions that make a difference.

About 3CX

3CX is the developer of an open standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, Facebook and WhatsApp messaging, 3CX offers companies a complete communications package out of the box.

Visit 3CX on LinkedIn, Facebook, Twitter and Instagram.

About Yellowgrid

Yellowgrid, a 3CX Platinum Distributor for the UK, continues to play a key role in supporting and growing the 3CX Partner base particularly in the education sector. By listening to partner needs and developing practical tools, Yellowgrid helps Partners deliver tailored communication solutions to schools, academies, and trusts. Established since 2007, and with a focus on providing data and telephony solutions in the UK, Yellowgrid is a trusted name in the field.