September 2023 | England - 3CX is proud to appoint Yellowgrid as the Platinum Distributor for the UK market. Founded in 2007, Yellowgrid have established themselves as a prominent telecommunications provider, specialising in voice over IP. They have a strong focus on the distribution of 3CX and Fanvil VoIP devices. By signing Yellowgrid as a 3CX Platinum Distributor, it further strengthens their ability to deliver value to 3CX Partners across the channel.

Yellowgrid's commitment to 3CX Partners and understanding of the 3CX infrastructure and wider telecom market, aligns with 3CX's values of providing a best in class telecommunications platform at an unbeatable price to drive the future of communications.

yellowgrid timeline

This strategic Partnership marks a significant milestone. Yellowgrid’s outstanding track record and industry reputation are a testament to their strategic approach, consistently delivering reliable and successful outcomes in their operations. After first partnering with 3CX in 2010, Yellowgrid has a track record of consistently achieving outstanding results and exceeding expectations.

“Once we discovered 3CX in 2010 we never looked back. 3CX offers a feature rich platform at a very attractive price backed up with exceptional support, all whilst allowing their resellers to make a decent margin. These are the ingredients for success. As a result, we focused our efforts on developing this area of our business, which proved to be a wise choice as 3CX has gone from strength to strength. 3CX has the same business values as Yellowgrid does. Our success is totally dependent upon the success of all the 3CX resellers, so everything is geared towards ensuring their success. Our promise is to provide everything, nothing, or anything in between, as every reseller is different with differing capabilities and needs. As a result, we now work with over 300 3CX Partners”.
- Craig Graham, Director at Yellowgrid

“The combination of 3CX’s award-winning PBX technology and the enhanced support offered to Partners by Yellowgrid - our strategic Platinum Distributor for the UK market - has provided businesses with a reliable unified communications solution for more than a decade at unbeatable value. For our resellers, this long standing successful partnership continues to provide the opportunity to increase their revenues by offering an extremely cost-effective, end-to-end software-based, PBX telephony solution."
- Nick Galea, CEO

Yellowgrid are continuously developing their services, implementing new innovative solutions to expand their presence in the market and provide better support to their valued Partners, through a hands-on channel focused strategy.

As well as Yellowgrid's attractive profit margins, first hand support to 3CX Partners and resilient hosting, Yellowgrid have developed a wide range of services dedicated to assisting Partners - all of which are within a centralised location on their portal.

Their 3CX Installation Wizard, launched in 2021, is a tool for deploying 3CX licences to the cloud. Designed with a customer centric focus and a simple user interface, this white labelled tool automates deployment to automatically build the virtual machine, install 3CX along with the submitted config 24/7. The tool can be branded using 3CX Partners domain name and company logo, allowing 3CX Partners to collaborate with their customers effectively under their own brand. This seamless integration streamlines operations for optimised data collection, creating a swift and efficient process, a key factor in attracting and retaining customers.

3CX Branded Videos, launched in 2019, has gained popularity among UK Partners and are now resonating with a global audience. After recognising the importance for digestible product information, Yellowgrid developed a video service targeted at frequently asked questions surrounding 3CX desktop apps and mobile apps. Partners can leverage the power of professional how-to videos branded with their company details to elevate their brand image, provide superior customer support, and differentiate themselves in the market. What their Partners say:

'The videos are a great resource especially with the Branding. Requesting them through the Web Portal is simple, quick, and straightforward.'
- Midland Telecom & IT

'Helped with training customers on how to use the desktop app and the mobile app. They are easy to email out to customers.'
- Computer Care

'I love the videos. They reduce time relaying 3CX information to customers. I will be putting them on the website as they help so much with marketing'
- GW Net-Working

With the expansion of this video service, Yellowgrid is successfully empowering their 3CX Partners and ensuring they have access to the knowledge they need to maximise the potential of 3CX solutions. If you're a Partner looking to improve your customer service, build brand trust and win quick sales, leverage Yellowgrid's video service and start providing customers with simple easy-to-follow how-to videos.

Yellowgrid's complete business structure offers scalability for future growth. 3CX are excited to support Yellowgrid and their continued growth. By leveraging the expertise and resources of Yellowgrid, 3CX aims to optimise our distribution of 3CX licences and provide unparalleled customer satisfaction.

About 3CX
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, Facebook and WhatsApp messaging, 3CX offers companies a complete communications package out of the box.

350,000 customers worldwide use 3CX including Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, South Africa, Russia and Australia. Visit 3CX on LinkedIn, Facebook, Twitter and Instagram.

About Yellowgrid
Website: https://www.yellowgrid.co.uk/3cx-uk-distributor/
Call: 03330144340
Email: [email protected]

Yellowgrid is focused on providing data and telephony solutions in the UK. Starting their journey in 2007, they've grown to be a trusted name in the field. Their main focus is on selling 3CX and Fanvil, helping businesses communicate better.