Many of our partners are upping their credentials and becoming 3CX Certified at the intermediate and advanced levels. Not only is the a great way to provide a better service to your customers, but it will also help you be well on your way to reaching the higher tiers of the partner program. Our UK partners will be happy to hear that this May we will be holding a series of train [...]
3CX is built with ease of use in mind. Easy for resellers, easy for administrators, and easy for end-users. But no matter how intuitive and user-friendly a system or application is, a little guidance to get started could never hurt! So we put together a quick reference guide for end-users to get to grips with the basics of the 3CX apps and web client. The 3CX cheat sheet goes t [...]
It's almost time to hit the booths at this year's UC Expo and once again 3CX will be exhibiting! Now in its 13th year, Europe's largest UC and collaboration event is set to take place at the ExCeL London from 15th - 16th May 2019. Attracting over 6,500 professionals from the industry, UC Expo encompasses everything from collaboration, and cloud UC to networks, security and AI. [...]
Looking to setup a dedicated audio and video conferencing solution to simplify your online meetings? Scanning for a state-of-the-art teleconferencing solution available in the market today, you quickly realize that they: Are difficult/tricky to setup and use, Require specialized and costly hardware / software, Face interruptions and delays due to technical issues (hardware & [...]
3CX will be hosting another 2-day training event this May in Florida. The intermediate and advanced workshops are scheduled to take place on Wednesday 8th and Thursday 9th of May 2019 in the Spark Training Room at the Meridian in Tampa. This is a free training event that is open to 3CX partners who are already certified at the basic level, as these sessions will cover intermedi [...]
Your website is never closed, it can be visited at any time and from any location. Meaning that your visitors might need to contact you in the middle of the night or during a public holiday. If you’re not available to take the chat, you could miss out on a sales opportunity. The latest version of 3CX Live Chat & Talk introduces an offline form mode, enabling you to keep you [...]
Not only have we made all the features offered by WP-live chat completely free, we’ve also made the plugin faster and more reliable. How? We’ve added 16 servers to our infrastructure! That’s a total of 20 servers with full failover ensuring your agents and customers are able to chat 24/7! To get access to the full list of 20 servers, you’ll need to update your WP-Live Chat plug [...]
It’s once again that time of the year! The 3CX Russia team is heading over to Moscow for one of the country’s most anticipated technology events; once again you can catch up with 3CX at the Sviaz exhibition! The event will be taking place from Tuesday 23rd - Friday 26th April 2019 at Moscow’s Expocentre. Those attending the event can find 3CX at 21E42. Join us for a live demo o [...]
Are you ready to move up to the next level of 3CX certification? If you're a Basic Certified engineer looking to take your skills and knowledge up a notch, 3CX partner abpTECH has the perfect opportunity for you! abpTECH has organized a two day training event set to take place this April in Dallas, Texas. The workshops will be held on Thursday 25th and Friday 26th April at the [...]
Have you upgraded to v16? And do you have an Office 365 account? Well then, read on to try out the updated Office 365 integration module and test-drive syncing users, personal contacts and 3CX extension statuses based on calendar entries: Office 365 users to 3CX extensions. Keep it simple, keep it tidy: No need to separately manage two systems and create Office 365 users as ext [...]
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