As a reseller, choosing a telecom partner is one of the most important choices you can make. Your choice of telecom partner is key to unlocking optimal customer satisfaction, so it pays to consider all the options and choose carefully and wisely. To access untapped potential in the telecom sales space, you must partner with a best-in-class provider that offers: Sales and suppor [...]
Before you can take advantage of forecasts about the VoIP and SIP trunking services market, you must ensure that your business strategy includes a plan to develop an end-to-end IP-based UC infrastructure. If not, you’re behind the eight ball and catching up to your competitors should be your priority. The following predictions for the VoIP/SIP market from a ResearchandMarkets s [...]
We are very pleased to announce that 3CX will be organising free 3CX Partner Training events in Irving, Texas this September! The trainings are free and open for all new and active 3CX Partners. These events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows. Joining the Advanced course you will [...]
3CX is an exhibitor at this year's VMworld 2015 in San Francisco, California at the Moscone Center, on August 30 - September 3. VMworld 2015 US will bring together thought leaders, subject matter experts, and IT professionals to immerse themselves in the latest in virtualization and cloud technology. Realize value in interactive sessions and networking opportunities with the VM [...]
Version 12.5 SP2 is no longer available for download. To download the updated version click here. Just before the release of 3CX Phone System v14, we are releasing Service Pack 2 of v12.5, in order to ensure that all is ready for users to be upgraded to v14 automatically when they decide to do so. SP2 also includes an important web security configuration enhancement. It's alway [...]
In a 2015 study by The Eastern Management Group, a marketing consulting and research company, 58 percent of organizations stated they were using SIP trunking, up 38 percent from the previous study in 2014. Revenue resulting from SIP trunking is expected to grow by an additional 22.5 percent before 2019. By freeing businesses from their dependence on hardware-based communication [...]
In medieval times, one might have exclaimed: “PBX is dead. Long live IP PBX.” Nowadays, we tend to be less dramatic but that sentiment is clearly becoming a reality. Along with simplicity, a software-based IP PBX for Windows present a host of web-based benefits for businesses. According to the Dell’Oro Group, a market research firm focused on telecommunications, networks, and [...]
We would like to remind 3CX Partners that the 3CX Product Training, held by 3CX Distributor 888VoIP, in Niagara Falls, USA is just around the corner. All new and active 3CX Partners are invited to attend the training on the 4th and 5th of August, as it provides the perfect opportunity to learn how to increase their revenue from selling 3CX Phone System. To avoid any disappointm [...]
Set up an online classroom, arrange live lectures, web meetings, individual one-on-one sessions and webinars in real-time over the internet with 3CX WebMeeting. Share notes, documents and presentations with your participants and fully manage your online classroom. Share and Interact with Your Online Participants Share PowerPoint presentations, PDF’s, documents and other files w [...]
Your business’ call center is at the heart of your customer service strategy, and a call reporting feature for your phone system can further enhance it. Call reporting can provide your call center with detailed oversight, allowing greater insight into your agents' performances and can efficiently keep track of your metrics which streamlines your customer service. Better Oversig [...]
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