Version 11 is no longer available for download. To download the updated version click here. In an effort to consolidate our users onto fewer and more recent versions, we have decided to provide all 3CX Phone System v10 and older users with a FREE upgrade to 3CX Phone System v11. V11 offers many new features and security improvements compared to version 10, 9 and 8. It is import [...]
A hosted PBX phone system allows geographically dispersed or remote workers to enjoy a seamless communications experience under a single calling plan. Businesses can create a virtual office experience for workers by combining any number of Internet connections and IP telephones. This sort of advanced telephony for communications and collaboration is becoming imperative for mode [...]
Recent SSL changes (revoking of SHA-1 certificates by Google for security purposes) will force us to update our licensing server in the coming weeks, and in turn to reactivate 3CX Phone System, you will need to have applied the latest service pack for your 3CX Phone System. Reactivation is not immediately required but its best to be prepared in case you have network changes tha [...]
Introduction In the articles Creating a phone support portal with the VAD - Part 1, Part 2 and Part 3, we have shown how to create an application to validate whether a customer has a support contract, and then transfer the call to the appropriate department. In the first part we have shown how to create the application callflow, while in the second part we have shown how to val [...]
We are very excited to let you know, that 3CX will be hosting free 3CX Partner Training days in Pretoria and Cape Town, South Africa this June! We would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows. Join the Advanced [...]
Catching up with a close friend or family member via audio communication—think phone call—does not typically cause much miscommunication or confusion. After all, we are familiar with each other and can easily follow the casual conversation. Conversely, when you’re trying to make a business deal, audio alone can spell out a myriad of problems. The business disadvantages of audio [...]
Web conferences are bringing people together, engaging businesses with their customers in new and innovative ways. They allow businesses to build strong relationships with their customers, partners and colleagues, as well as reduce time spent travelling and travel expenses. 3CX WebMeeting is the tool your business needs to create high definition web conferences easily and cost [...]
Today’s consumers are more demanding than ever; in fact, more than half of them will hang up the phone after being on hold for less than one minute. So, it’s no shock that a single customer service slip-up can send valued clients to a competitor. The only way to preserve your organization’s reputation and keep customers coming back is to provide excellent service, every time. V [...]
DALLAS, TX and ATLANTA, GA, MAY 27, 2015 - 3CX, developer of next-generation software-based PBX 3CX Phone System for Windows, today announces its partnership with SIPTRUNK.com. Based in Alpharetta, Georgia, SIPTRUNK.com provides a simple and easy to use SIP trunking platform that allows 3CX channel partners the ability to resell their own branded SIP trunking services and build [...]
In today’s bustling business world, you need a way to communicate fast, on-the-go and on multiple platforms in order to keep up with its pace. If your current phone system only sends and receives calls, then you’re a bit behind the times. In fact, your legacy phone system is causing your businesses to miss out on the functionality offered by more modern, advanced telecommunicat [...]
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