3CX agrees to sponsor VoIP ICT training at Sunderland to give students greater exposure to cutting edge telecommunications LONDON and NEWCASTLE UPON TYNE, UK, 23 January 2013 – 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, and its partner in Newcastle upon Tyne, Way 2 Communicate, today announced they have provided students at the Department of Computin [...]
In this video, we will discuss Wireshark as a diagnostic tool, look at how to construct Display Filters to filter out only relevant information, and how to combine multiple Display Filter expressions to view all components of a particular call. Skills Covered Wireshark as a general Network Traffic capture tool How to replicate an issue and capture the relevant information Viewi [...]
In this video, we will discuss how to use the Server Activity Log complete with some examples, and also introduce the 3CX Log Viewer. Skills Covered Using the Server Activity Log Enabling Verbose Messages Using Filters Procedures for Troubleshooting Issues Introducing the 3CX Log Viewer Filtering Logs with Tags using the 3CX Log Viewer Review the full course of 3CX Phone System [...]
In this video, we will look into VoIP Calls in detail, explaining the messaging content and exchange process. Skills Covered Protocols used for VoIP Calls SIP and how it works SDP and negotiating media exchange parameters Example Message flows SIP exchange for Extension-to-Extension calls SIP exchange for Extension-to-External calls Review the full course of 3CX Phone System [...]
In this video, we will look into bridging multiple 3CX Phone System installations together, including using the 3CX Tunnel Protocol to help with NAT Traversal issues for bridge connections. Skills Covered Bridging Basics Configuring a Master Bridge Connection Configuring a Slave Bridge Connection 3CX MyPhone and Presence information across Bridge Connections Numbering Plans for [...]
In this video, we will go over general security concepts, attack and defense methods, and 3CX Phone System's built-in security features. Skills Covered 3CX Security and Network Security Extension security in 3CX Phone System PIN Numbers in 3CX Phone System Secure SIP (TLS) 3CX Anti-Hacking Features IP Blacklist Single IP Address IP Address Ranges Allowed Country Codes Encryptin [...]
In this video, we will discuss how to use and configure the 3CX Tunnel Protocol with 3CX Phone System, and an example configuring a Remote Extension to use the 3CX Tunnel Protocol. Skills Covered Overcoming Issues with the 3CX Tunnel Protocol 3CX Tunnel Protocol Integration within 3CX Phone for iPhone, Android, and Windows Configuring 3CX Phone to use the 3CX Tunnel Protocol Co [...]
Leading provider of business telecommunications and data solutions in Ireland will provide current 3CX Partners with support, licences, training events, sales support and technical information. DUBLIN, LONDON and CORK, 17 January 2012 - 3CX, developer of the award winning Windows VoIP PBX 3CX Phone System, today announced it has named Electromaster an authorized dealer for Irel [...]
In this video, we will go over the implementation of least cost routing across multiple lines, using outbound rules. Skills Covered Least Cost Routing Overview Dialed Number Format Basics Rules for Local Calls Rule for Local Calls in Long Distance Format Rule for Local Calls in International Format Rule for Local Mobile Calls Rule for Long Distance Calls Rule for International [...]
In this video, we will go over the process that system administrators should follow to customize and subsequently enforce provisioning templates. Skills Covered Supported Phones (General Info) Phone provisioning templates Template Customization Cloning and Renaming a Template Customize a Cloned Template Locate the Section to Customize Adjusting Settings inside a Phone Template [...]
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