Simplify customer management and cut costs with multi-tenant. 3CX is offering Partners an exclusive opportunity to get started with multi-tenant at a lower price - for a limited time only. Our expectation is you’ll begin migrating suitable customers now. This discount will help you do so, giving you the chance to transition customers at a discounted price and align with the dir [...]
Cost-effective call transcription powered by 3CX AI. Update 4 introduces groundbreaking 3CX AI, to make transcription more affordable. Unlike external services such as OpenAI or Google, 3CX AI comes at a better price. Enterprise users can access 3CX AI transcription free of charge for the remainder of 2024. This trial period helps us gather data on usage patterns to finalize fa [...]
Automate holiday messaging and call routing with custom prompts for specific dates. This script lets you play a custom holiday message based on the date before routing an incoming call. It uses the new 3CX V20 feature to trigger scripts for calls received on SIP trunks. Unlike the default single holiday prompt, this script allows a unique message for each holiday. For example, [...]
3CX V20 Update 4 makes it to Release Candidate. Following the ALPHA and BETA releases of Update 4, the release candidate is now available ahead of the final release - anticipated next week. How to Get Update 4 RC From the Admin Console click on the latest update: "New V20.0 Update 4, Release Candidate." View the complete change log here. Post your feedback in our dedicated Part [...]
Set PBX departments to in-office, out-of-office, break, or holiday with dial codes. This script enforces specific hours for all departments in the PBX, replacing the deprecated office/out-of-office dial codes in Version 20. When you dial the assigned code, it sets all departments to in-office, out-of-office, break time, or holiday mode. Incoming external calls will route based [...]
What we are doing - and when - to make reporting great at 3CX! Reporting 2.0 is set to revolutionize analytics at 3CX. Although still in development, when it’s ready, it promises to be a game-changer. Here’s an update on what we’ve been working on and what you can expect from this highly anticipated feature. Dashboard in PowerBI (Web) showing call statistics and termination re [...]
Easier call handling and improved contact management with the final release. Building upon the success of the beta release from 14th November, the final version of the 3CX Windows Softphone is now available and packed with powerful new features. This update enhances call management, contact integration, and queue handling—giving you greater control and flexibility in your daily [...]
Ensure security and performance with the latest 3CX SBC upgrade. The 3CX SBC build 18.1.36 for Windows and Linux, released in 2022 along with all SBCs running on Debian 9 or Debian 10, will reach End-of-Life (EOL) on 31st December 2024. After this date, 3CX will no longer support or update these versions. Why Are These SBCs Reaching EOL? This decision ensures secure and optimal [...]
Smoother performance and enhanced conference control with full iOS 18 compatibility. After a successful beta release, the final release of the 3CX iOS App is now fully compatible with iOS 18. Designed to deliver smoother performance, improved conference management, and unmatched reliability, this update ensures easy communication for every call and meeting. Experience full comp [...]
Enhanced performance and reliable connections with Android 15 support. Following the success of the beta release last month, the latest 3CX Android app now offers full compatibility with Android 15. With key improvements in performance, call handling, and security, this update ensures a reliable and distraction-free communication experience. Here’s what to expect. Smarter & [...]
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