Now that you know what’s cooking this summer with regards to product updates… Here's an insight on what this will mean in terms of revenue for you! Two years since the introduction of 3CX Hosting, and it’s since become a fully mature service and the preferred method of 3CX deployment globally. The time has come to change our free hosting trial and pricing. This will create more [...]
We are full steam ahead this summer at 3CX. The new StartUP mode is being integrated into our main 3CX build and this means quite a lot of changes and adjustments. We wanted to give you a heads up on the direction we are headed and why we have to do it this way. Despite the usual Corona headwinds we hope to deliver on the below before the end of Summer! Shared or Dedicated? DIY [...]
Update 4 adds a new ‘Receptionist’ view in the Web Client for easy access to team status. We've also revamped live chat functions, making it much faster and more compact. Plus check out our improvements to audio quality in the 3CX Apps. Receptionist Operator Panel View Users assigned a ‘Receptionist’ role, can now view extensions listed under their respective groups. It saves t [...]
We are already more than halfway through the year and it is time to announce our five top forum contributors for the last quarter! A big congratulations must go out to all our members; we really value the input and support you add to our 3CX Community. Here is a roundup of our 5 top forum contributors for Q2 2022: ConceptsWeb fxbastler Saqqara kieferschild bitn2 Way to go! A me [...]
3CX v18 Update 4 has reached Release Candidate (RC) status with the official launch date set for next week! So make sure to watch this space. RC brings better app audio quality This Release Candidate brings changes to the way the inbuilt tunnel deals with RTP packets. The tunnel service now prioritizes RTP streams for 3CX mobile apps, drastically improving audio quality. What y [...]
3CX Dedicated users can now take full advantage of all the live chat improvements that were released with StartUP. We’ve revamped the plugin code, making it more compact, for greater speed and usability. Benefits of the new live chat Much more compact live chat bubble resulting in faster website loading time. No need to use the old HTML code generator making live chat config ea [...]
LONDON, UK, 7TH JULY 2022 - 3CX, developer of the award-winning business communications solution, today announces that the largest technology integrator in Australia, RBC Group, has completed the deployment of its software. Heavily involved in helping companies adapt to hybrid work, RBC Group picked 3CX as its choice to empower their own remote staff. RBC Group needed a solution that could help seamlessly transition [...]
A second Beta of V18 Update 4 has been published in preparation of the final version which is due to be released shortly. Caller ID exception rules back to MC Time-based Caller ID exception rules can now be managed once again from the Management Console. Schedule monthly updates You can now schedule an update to be deployed automatically one month after a release. This is an ex [...]
3CX StartUP has surpassed 5000 sign-ups and it’s time for our first big update. We’ve fine tuned call handling with the addition of digital receptionists and call queues. The StartUP wizard has also been updated and improved to get you “started-up” in no time. Route calls professionally with IVR Press 1 for Sales, 2 for support! Give callers the option to press a key to choose [...]
LONDON, UK, 21ST JUNE 2022 - 3CX, developer of the award-winning business communications solution, announced Nick Galea will reassume the position of CEO effective immediately. Stefan Walther has since resigned as CEO, a position he held for the past 3 years, to pursue new opportunities. Nick Galea’s vision and leadership are critical to ensuring 3CX retains a competitive lead in business communications [...]
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