The latest iOS app is now available and prepares your iPhone or iPad for the soon to be released Update 7. This update introduces the ability to send and receive Live Chat, SMS & Facebook messages from your iOS device! Chat with Customers No Matter Where You Are Whether you’ve strayed from your office or are working remotely, the 3CX Live Chat, SMS and Facebook messaging in [...]
Call fraud happens when hackers get into your VoIP system and place unauthorized calls in a way that results in you accumulating a bill (usually large!) for calls you did not make. Call fraud can be to any destination, but it usually involves toll fraud: a situation in which your VoIP system is hacked and used to make lots of unauthorized international calls. According to a rec [...]
In the US, over 6 billion SMS messages are sent every day making it the most popular messaging tool on the planet. But there’s a new kid on the block that’s putting SMS to the test: Facebook Messenger is hot on its heels with 3 billion users per month! Messaging has revolutionized the way we communicate and changed our relationship to personal technology, such as smartphones. A [...]
3CX! In 2020's PC Pro Technology Excellence Awards, 3CX once again bagged the title of Business Software of the Year. Not only is PC Pro the UK's biggest selling monthly IT magazine, but they've also been running their Technology Excellence Awards for an incredible 23 years! Each year the magazine curates the very best in software, hardware and services and, as one of the leadi [...]
Our new iOS Beta release further enhances the remote capabilities of contact center and customer service agents with added support for Website Live Chat, SMS and Facebook messaging integration. You’ll also find the app to be more stable on iOS14. Receive & Respond to Customer Messages on the Go Beta testers can now get a sneak peek of Live Chat, Facebook and SMS integration [...]
The latest Android Beta gives app users a taste of Update 7 Alpha’s SMS and Facebook messaging integration along with support for Live Chat. We’ve also made numerous improvements for more stable performance of the app on Android 11 and during incoming calls. Live Chat, SMS & Facebook messages straight to the app We’ve added messaging support for SMS, Facebook and Website Li [...]
Building on the release of Update 7 Alpha, the Beta is now available for you to try out. It includes some fixes as well as further improvements to the live chat feature. We’ve also worked on the chat feature within the web client to include images/preview support for Linux instances. Improved Conference Scheduling The Schedule Conference function in the Windows app is now easie [...]
When it comes to finding great business solutions, SoftwareSuggest is a rising star which has already established itself as India’s largest business software discovery and recommendation platform. They help business owners discover top software and service partners. Not only is it a great resource for businesses to find solutions, but they review & compare products in order [...]
Get your hands on a Raspberry Pi delivered with 3CX, ready to go. The new pre-assembled device makes it even easier to get started. Use the kit to quickly set up and run a full Raspberry Pi phone system or the 3CX SBC for hosted installations - you decide! Bundle into your customer offering to provide a no-fuss, comprehensive package. Primed & Ready: The $99 PBX The 3CX Ra [...]
News broke today that security experts Check Point have detected a series or worldwide attacks directed at VoIP servers across the globe. The attacks affected FreePBX® and PBXact® by exploiting a previously discovered authentication bypass vulnerability, CVE-2019-19006. The attacks were part of a larger campaign targeting VoIP phone systems, in which the hackers’ goal is to sel [...]
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