WebMeeting's usability and user-friendliness have shot up to new heights, improving remote working conditions just when you need it most! This latest update to the WebMeeting client restores order and control with an improved UI to facilitate multi-person meetings, as well as re-engineering moderation controls for better meeting management. It is now even easier to join a confe [...]
For those of us lucky enough to be able to keep working during the lock-down, one of the hardest adjustments is adapting to a “work from home” environment. Without much experience in working remotely, it can be difficult to get started on the right track and to build the ideal space in order for us to work productively. In the beginning of my lockdown journey, the new dynamic o [...]
Virtual call centers are becoming increasingly popular as employers look to lower overheads, increase flexibility and take advantage of labor pools overseas. In this two part series, we’ll discuss the benefits of making the switch and explore how to discuss 3CX’s virtual call center solution with your clients. What are virtual call centers? Virtual call centers have much in com [...]
New, improved and exciting features keep coming out with our back-to-back iOS Beta App releases. To be able to keep up the good work we need to continue to receive your feedback on our beta releases to advance the new App to its production-ready target. Get to Experience it First! If you haven't joined our iOS Beta testing team, do it now and get first-hand experience of video [...]
Unlimited hosts, no duration limit and up to 4X the web participants added free, to help companies during Covid-19 LONDON, UK, 24 APRIL 2020 - 3CX, developer of the award-winning business communications solution, has announced the expansion of its business video conferencing feature to include more participants at no extra cost. This latest iteration of their Covid-19 offer wil [...]
Over the past few weeks home working and remote communications have become the norm for many. 3CX WebMeeting has become a driver supporting this type of communication. For many companies, this was already an integral way of keeping in touch with customers and co-workers, while others have needed to adapt to this form of communication. Certainly, the current situation has altere [...]
3CX v16 Update 5 breaks work-related boundaries, allowing businesses to transition seamlessly to remote-working at a time when needed most. Create your own remote working environment with 3CX’s bundled apps for Android and iOS, supporting video calling for face-to-face communication. This coupled with new e911 options and Google Chrome extension makes v16 Update 5 the ideal bus [...]
LONDON, UK, 22ND APRIL 2020 - 3CX, developer of the award-winning business communications solution, is pleased to announce the successful deployment of its software and free 3-year license at the Mental Health Services Department of the Ministry of Health in Cyprus. In offering the treatment and rehabilitation of mental disorders and drug addiction, as well as therapy services [...]
Interactive voice systems (IVR’s) were once touted as the miracle solution for contact centres. Yet they have a fundamental flaw; consumer’s just don’t seem to like them! To address this, IVR’s need to be designed with customer experience rather than business priorities in mind. Introducing IVR technology has a whole host of benefits. It frees time for staff, reduces costs and [...]
The latest 3CX Browser Extension for Chrome and Edge (Chromium) is now available via the Chrome Web Store and Microsoft Edge Addons. The extension allows you to easily manage calls from your desktop with a mini web client pop-out, which notifies you of incoming calls and chats. The latest version adds hotkeys; which allow you to use keyboard shortcuts to respond to calls easier [...]
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