Blog - Page 92

We're Hitting up 4 States in our Next Round of U.S. Training Events!

THIS TRAINING EVENT HAS BEEN CANCELLED DUE TO THE COVID-19 OUTBREAK.  We're back and already preparing for the next round of training events! This time we're venturing out of Tampa bringing our team members and expertise to a state near you! Our training tour is set to kick off on Monday 6th and Tuesday 7th April in Washington at the Courtyard by Marriott Arlington Crystal City [...]

By |March 9th, 2020|Comments Off on We're Hitting up 4 States in our Next Round of U.S. Training Events!
Work Remotely with WebRTC and 3CX. Cost-free web conferencing and more!

As thousands of employees across the globe connect remotely to their place of employment every day, the recent outbreak of the Covid-19 Coronavirus has highlighted the importance of these working capabilities. Meanwhile, businesses lacking such software have been put in a sticky situation, unable to allow employees into the office and unable to allow them to work productively f [...]

By |March 6th, 2020|Comments Off on Work Remotely with WebRTC and 3CX. Cost-free web conferencing and more!
What’s the Difference Between a Contact Center and Call Center?

We’re all familiar with the traditional call center, their accompanying sense of dread, and torturous hold music. For many companies, call centers have long been an essential asset to their business. For customers however, being faced with reaching out to a call center is enough to strike fear in even the hardiest of souls. But times are changing and the call center as we know [...]

By |March 5th, 2020|Comments Off on What’s the Difference Between a Contact Center and Call Center?
What to Consider when Selecting an Appliance for your PBX

Selecting a dedicated device to run your PBX is not always a straightforward process. Your PBX usage has to be planned, forecasted and then translated into machine specifications before clicking the "Add to cart" button. This post gives you all the information you may need to simplify this task, always keeping in mind your specific project requirements and restrictions. Maximiz [...]

How to S̶e̶l̶l Story Tell to Close More Deals

In the late 1700s Franz Mesmer, a German physician, developed a new therapy where he treated patients by looking into their eyes and holding magnets above them. Mesmer believed that his gaze, combined with the magnet would restore a ‘natural balance’ in his patients and he might have been on to something! He is reported to have cured everything from headaches to paralysis, beco [...]

By |March 3rd, 2020|Comments Off on How to S̶e̶l̶l Story Tell to Close More Deals
3CX iOS App Gets All-New Swift Make-over

3CX iOS has been rewritten in Swift completely from scratch! Why Swift? As the new programming language for developing iOS applications, it’s easy to read and maintain, contains cleaner syntax, and as the name implies, it’s FAST! This coupled with increased security and the ability to reconnect, makes the 3CX iOS App a must-have. Full Speed Ahead with Swift The new 3CX iOS App [...]

By |February 28th, 2020|29 Comments
US Partners: Register Now for Intermediate & Advanced Training with Telin

3CX and distributor Telin have organized a two day training event in New Jersey this March. The event has been scheduled to take place on Wednesday 11th and Thursday 12th March at the Newark Liberty International Airport Marriott Hotel in Newark, New Jersey. The workshops are open and free for all 3CX partners to attend, however it is required that all attendees are basic certi [...]

By |February 28th, 2020|Comments Off on US Partners: Register Now for Intermediate & Advanced Training with Telin
Update 5 Alpha 2: Revs up Performance to Satisfy Ramp-up Service Demands

Update 5 Alpha 2 improves performance, stability, and compatibility with the updated .net core 3.1 platform used in Update 5. This results in greater control of the start-up period, with 3CX now able to accelerate its response time and service greater call center service loads. This second Alpha version also fully supports E911 Emergency Service Rules by reinforcing its emergen [...]

5 FREE Marketing Tools to Boost Sales and Engagement

Digital marketing in the 21st century can be tough. After all, the average person now has an attention span of just 8 seconds, so we’re officially less focused than goldfish. In fact - you’d be dropping off right now if it wasn’t for the image below! Here are a few more jaw-droppers for my fellow marketers: 27 million pieces of content are shared on social media every day 55% o [...]

By |February 25th, 2020|Comments Off on 5 FREE Marketing Tools to Boost Sales and Engagement
Intermediate & Advanced Training this March in the UK!

THIS TRAINING EVENT HAS BEEN CANCELLED DUE TO THE COVID-19 OUTBREAK.  Did you make it to our last round of training in November? If not, have no fear! We're about to kick-start our 2020 UK training in March in both London and Manchester. This round of training sessions is scheduled for Monday 23rd and Tuesday 24th March at the Holiday Inn London Heathrow and on Thursday 26th an [...]

By |February 24th, 2020|Comments Off on Intermediate & Advanced Training this March in the UK!