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  1. Solved Adding DDI's to Beronet Gateway one at a time

    Hi James, So you have added all your DID's to your SIP trunk and created Inbound rules for all of them? Then under Inbound rules, you should be able to export your Inbound rules to CSV

  2. Solved Adding DDI's to Beronet Gateway one at a time

    Sorry Inbound Rules

  3. Solved Adding DDI's to Beronet Gateway one at a time

    Can you not export your current Outbound Rules to CSV and change the Ports field to match your SIP trunk and then reimport?

  4. Schedule Conferences Stop Calling Chairperson

    Hi Mark, No update. I ended up creating a dummy extension for our EA's to create a Conference room PIN and they only enter their email address so the PIN is emailed to them, the conference call dials the dummy extension but it is never registered Its not the best solution but it works.

  5. beronet 400 and 3cx

    For the leading Zero. It most likely is your incoming number type. You could change your incoming dial plan to Dialplan ISDN --> SIP Source: 0(.*) See if that helps

  6. Schedule Conferences Stop Calling Chairperson

    Thank you. I shall submit an Idea for this

  7. Schedule Conferences Stop Calling Chairperson

    Yes the creator of the meeting. So we are unable to turn this off?

  8. Schedule Conferences Stop Calling Chairperson

    I am wondering if someone can help, normally our EA's create the conference calls and send out the meeting invites on behalf of the chairperson but if they create the call with their extension from 3CX Client the meeting calls them at the scheduled time. We are using v15 and is it possible to...

  9. Solved CNAM showing on caller ID but not callers number external calls

    I now have this working by changing the inbound parameter for "CallerNum" to "From User Part" and this solved the problem.

  10. Solved CNAM showing on caller ID but not callers number external calls

    We are using an unsupported PRI gateway in US. When an external caller calls in the Callers ID Name from CNAM is displayed but where the number should be it is displaying anonymous Below is the log from our gateway 7d:15h:31m:5s INVITE sip:[email protected];user=phone SIP/2.0 Via...

  11. Intermittent audio issues with 3CX 15 Windows client and Plantronics W740 headset

    I have changed the gain and audio settings on both the Plantronics and on the 3CX client. As it is not on all calls I do believe the settings are correct for what we need in the office. I have found also if we transfer the call from one call agent to another the feedback transfers to the other...

  12. Intermittent audio issues with 3CX 15 Windows client and Plantronics W740 headset

    We are running 3CX v15 PRO. A couple of our windows client users are experiencing mic feed back to the headset so when they talk they can hear themselves. Exactly the same as if you put your mic into Listen to device mode. This is only happening intermittently and to incoming calls. I have...

  13. Solved Rejected Attended Transfer

    Worked out the Plantronics Hub mutes the call for the rejected attendant transfer. User needs to unmute headset and press Line 1 to continue the call

  14. Solved Rejected Attended Transfer

    Hi, We are running v15.0.60903.0 on an 2008R2 server. We have a problem when an attended transfer is rejected on either the softphone or a yealink T46. The call is answered, the call agent 1 clicks attended transfer button Call agent 1 talks to the call agent 2 who the caller would like to...

  15. IVR direct dial to Bridged Extensions

    Hi, I have 2 servers and a requirement is to be able to dial the IVR and call any extension number on local or bridged server. It seems to work for local extensions that on on the server hosting the IVR, however if I call an extension that resides on an bridge server the IVR prompts with an...
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