apple

  1. Allen_Miller

    Solved Access Shared Park call from mobile app

    In the IOS/apple mobile app, when not in a call, the user can tap the magnifying glass from the dial screen, type SP1 in the search area and access the call parked in SP1. Can this feature be added to the android app? Thanks. Regards, Allen Miller
  2. Chat content being sent via Apple APNS. Privacy concerns.

    Hi We have noticed that the notification that pops up on iPhones using the 3CX App contains the actual content of the chat message. This would seem to suggest that all chat content is actually going through the APNS, suggesting that Apple has the ability to read this message as it passes...
  3. erpardeiro

    Push for iOS isn't working

    Hi guys! I'm having issues with a customer. Calls are not ringing on iOS smartphones. In the logs, the following message appears (attached screenshot): Failed to send APNS PUSH to device iPhone13,2iPhone(Ext.0629). Internal exception occurred: The request was canceled due to the configured...
  4. Failed to send APNS PUSH to device - 3CX Hosted

    I have recently (In the last few weeks) ahead of install setup a new 3CX Hosted instance. However last night whilst configuring the system I was trying to use the 3CX app to play media files etc and was getting the following error: Failed to send APNS PUSH to device iPhone13,4REDACTED(Ext.100)...
  5. Push Reliability

    We recently switch all our communication to a locally hosted 3CX PBX, all the communication done by wired telephone is reliable but not the communication done to an iPhone 3CX Apps..., the majority of the times it works pretty well sometimes it can miss 2-3 call in a row... sometimes the push...
  6. OpenedBy

    V 16.0.676 Apple standard dialer not passing call through to 3CX on external calls

    Device Info ------------------------------------------------------- Phone Model: iPhone Generation: 7 Plus ios Version: 13.2.3 Jailbreak: NO Cydia Installed: ?? I don't know what Cydia is Issue Info ------------------------------------------------------- Handset: 3CX ios app 16.0.2.107...
  7. Apple iCloud integration for iCal & Address Book into 3CX

    We understand businesses often use Microsoft Exchange for Calendar sharing but more and more companies use Apple and its operating system. More than 50% of our staff, especially in Sales, prefers Mac over Windows. The Apple Calendar iCal and Address Book can currently not be integrated into 3CX...
  8. 3CX 15.5.13103.5 IOS Push not working

    Hi there, we can't get IOS push to work, on the IPhones latest 3cx client is installed, and TCP 2195+2196 is outbound open. When the App is in foreground ringing works fine, but if the App is closed or in background push isn't working. On Android everything is fine, and push notification is...
  9. Implemented Device Based Assignment of 3CX App on iOS

    Please could the 3CX app have Device based assignment of licenses enabled? We are making use of the Apple Volume Purchase Program and I want to be able to distribute the 3CX app to a number of our iPhone users but we are not allowing them to use Apple IDs on their device because of the hassle...
  10. How to make soft-phone ignore ring-group calls, but ring on calls directly to extension

    I have a client that wants only their desk-phone to ring on incoming calls to a ring group, and not the soft phone app with the same extension number. BUT at the same time they want to receive calls to the soft-phone when a caller dials their extension from the IVR, extension to extension, etc...
  11. lj

    Issues with 3cx Softphone registering on IOS?

    Hi ALL Not sure if any of you have issues softphone clients registering on the IOS Iphones have issues not just with 3CX softphone client but with an app called IVMS4500 used for CCTV Heres what happens IF you register your App over Wifi it stops working when you move from the office over 3/4G...
  12. Enable Google PUSH, Apple PUSH stops

    Like the title says, if I enable Google PUSH using the Google API, then incomming calls are not pushed to apple devices. Why is this? Is it a bug or did I miss something.
  13. DanielM

    Contacts information not saved

    Hi guys, Since last update if I am trying to edit an existing contact the information remains unchanged, especially the mobile number. Also another issue that we encountered is that the name of the caller is not pulled from the database - used match exactly or match 10 or 9 numbers. Still not...
  14. iR_rosh

    Solved 3cx v15 and iOS push notifications

    Hi all, wondering if you can help. I have downloaded a trial / free version of 3cx to test, the idea is to replace our current Avaya system. I have 3cx v15 with my own domain, using our own wildcard certificate. I am able to register extensions and make calls OK, I have connected to Skype sip...
  15. Fail - Apple Push Notifications in 3CX Management Console ?

    Morning All, I'm currently new to 3CX and having a little bit of a issue trying to work out how to setup "Apple push notifications". If I go by what is written in the manual (www.3cx.com/docs/configuring-apple-push/). I can not work out what they are saying. We are running v15, and the layout...