fax 3cx

  1. Solved Enabling Incoming Fax with V20

    I am having a hell of a time with this. It was simple in V18. Just upgraded to version 20. My client has one incoming fax number that with V18 went straight to the specified email with absolutely no problem. I have read other forum entries and their solutions are either too cryptic to...
  2. Help with Twilio SIP - Fanvill phone - Grandstream HT-812 device for ax

    I am trying to setup a Grandstream HT-812 for use on a Twilio Trunk that i'm running on Fanvill phones. I'm on version 20 and I can't find out how to make the Direct Dial Fax line get to the HT-812 via the fax setup. Has anyone done this successfully or know any links that could help? Thanks
  3. PDY

    "Advanced > Fax" (ATA) does not work with V20: "There was no user or outbound rule found for the number ..."

    Hello everyone, I have recently upgraded from V18 to V20 (Build 1620). Everything has worked fine so far, but there are problems with the "Advanced > Fax" function. As with the V18, we use an ATA on the fax machine, which also registers correctly on the 3CX. However, if you now send a fax, you...
  4. ronenba

    Hosted PBX - setup Fax server

    I add a sip trunk to PBX ( with voip.ms) and went to setup the Fax server, under Direct Inbound Dialing (DID) tried Adding a DID getting error: No DID/DDIs to assign could not find resources how to set it up
  5. Faxing suggestions

    I was wondering what type of fax solutions are being used with 3CX in a small office and users have found useful. I am currently using a cloud based fax service and looking at if it is worth it to bring it back in house it works well with 3CX.
  6. Disable 3cx Fax server

    Hello, I was wondering if there is a way in 3cx to disable the fax server, and ignore any incoming faxes. For example in Elastix, there used to be a setting on a SIP Trunk / Inbound Route level with the name "Detect Faxes". If this was disabled, the PBX would not negotiate for fax. Can we...
  7. 3CX Fax Server V16 not working

    I am trying to get the fax server work. I followed the procedure on 3CX: https://www.3cx.com/docs/manual/fax-server/ What is FAX authentication user ID and Password used for? Where on the other end do I place this information? Is there any more steps I have to take such as an inbound route?
  8. Megan

    Fax Server failures

    We've got a Fax Server to email setup not working. Calls to the line get fax tone, but faxes themselves to it all fail. Setup and test details as follows: Running Professional Annual v. 16.0.3.676 Line provider for the SIP originally noted line was configured for G711, 726 , and 729 but T38 is...
  9. Boschko

    Fax stops working when using TLS

    Is anyone able to use TLS with respect to fax? everytime i try to apply fax simply stops working... is this a known issue? Edit: Never mind
  10. Changing FAX system extension

    Hi, I am migrating to 3CX from another solution. I use 2-digit extensions and I am trying to minimize changes for my employees. One person use to have the 88 extension number, which happen to be a system extension in 3CX for the fax system. I'm trying to keep that extension assigned to her...
  11. some received fax not complete

    Hi, I have a problem with the internal Fax-Server. Some of the fax I receive seem not to be complete sent. Or they are not correctly aligned. I uploaded 2 examples. Do You have any idea, whats the problem? Thanks and Sincerly Darius
  12. Fax Extension is not working correctly

    We have the Problem that the Fax extension is redirecting the incoming fax to a different extension, wich ist not set in 3cx. That results in a Telephone ringing when a Fax is beeing send to us, and of course no E-Mail with the Fax is beeing send out by the 3cx. The problem can temporarily...
  13. Fax server is configured but extension 888 answers with silence and hangs up

    I've configured the fax server to receive inbound faxes on extension 888 but when 888 is dialed either internally or through an inbound rule that is configured to take a DID and "send fax to 888", it seems that 888 answers in dead silence and hangs up immediately. Call history shows the call...
  14. scottcalcp

    FXS Gateway for 3CX

    I am trying to setup a FXS gateway for our fax machine. I can't really find any reputable vendors for supported FXS gateways. Has anyone used a non supported FXS gateway? If so which one and where can I find setup instructions? If not, is a there a better way to accomplish this beside buying an...
  15. Experience with Faxing using Brother MFC-J6535DW

    For various reasons I need to use a traditional fax machine to send and receive faxes. We have a MFC-J6535DW has the ability to slow the baud rate down. Wanting to know if anyone has successfully used a similar fax on the3CX system and if so what seems to work best. I know I can just keep my...
  16. Fax Client out the Office

    Hi Can I turn off this block? "Fax.888: blocked request from non-local source <out_the_office>:5060" Best Regards, Egor
  17. Fax reception not working

    Hello everybody, We use version v11.0.28976.849 SP.4B Unfortunately, our virtual fax server has not been working for a long time. In the settings I have changed nothing. When I call under our fax number, the pips sound comes. When we receive a fax the sender gets an error message "Error...