no audio

  1. No outgoing audio on Outbound-Inbound calls

    Hello, I have the following problem and I would like to hear your opinion. 1. When I make an outbound call, using the sip trunk, I can hear the other end but they can not hear me. 2. The same applies to inbound calls. I can hear them but they don't. 3. When I call another extension number, in...
  2. Remote Offices Ring Groups No Audio

    I am trying to figure out why there is no audio on some calls to remote offices. From what I have found, it only happens with ring groups, and does not happen with direct dialing or call queues. In addition, it only happens intermittently with the ring groups. Checking the logs, the only...
  3. No audio for calls from 3CX to DID external number

    Hi, We are having a problem at the moment where calls from an internal extension to the eternal number of another extension have no audio. The call rings and connects, but neither end hears anything. e.g User 1 (extension 5101, external DID 0299995101) User 2 (extension 5202, external DID...
  4. SonnyPeas

    Iphone 6s iOs 10+ - One Way App Calling

    When Iphone 6s picks up 3cx Mobile App call, there won't be any audio. Other end reports 1 way (they can hear me but I can't hear them) and Sometimes there isn't any audio at all. The app tunnels back to Phone Sys, Firewall is clear and it's stationary on wifi NOT USING 3G,4G,LTE
  5. no audio for a few seconds between clients

    I have a problem with 3cx on premiss (windows v15.5). In an internal call between 2 devices, there is no audio in the first 2 seconds of the call. After the first 2 seconds the conversation goes well. This is with 2 ios phones, or with 1 ios phone and one yealink at an external location. If I...
  6. Some calls (inbound and outbound) do not have audio (always one way)

    Hi all, lately I am observing that some of the calls (either inbound or Outbound) do not have Audio in one of the directions (it affects always only one of the two directions - sometimes I cannot hear the Person which is outside of our PBX (e.g. on PSTN) - in that case they can hear me ---- or...
  7. clovanzo

    Solved long audio delays for outbond call to be delivered

    Hello, I have a problem with no audio for outbond call using 3cx client. I can hear receiver talk to me but they cannot hear me, i have to hang up and redial 2-3 times or did not hang up the phone call and wait for about 30-40 second phone call start to be normal. On same network, using yealink...
  8. Issues after upgrading from V14 to V15

    The install itself went smoothly. I am now suffering the following issues - - Three times since the upgrade (1 week ago), all hard phones have lost audio when receiving/sending an external call. The fix is to restart services or run firewall check (which restarts services) Firewall checker...