office hours

  1. In/Out Of office status in management console

    Could there please be status/information on whether or not the phone system is in or out of Office mode. There's dial tones to set it to Default, In and Out of office mode, if there was some presence information that would display that it would help a lot with troubleshooting.
  2. Extension Specific Office Hours

    Hi all, Not sure if I'm doing something wrong or not - so here's my situation. I have no office hours defined on a system level I have no SIP office hours defined I have defined office hours on an extension I have an extension, i.e. 0004. On that extension, I have ticked the 'Switch Status'...
  3. Office Hours Configuration Enhancements

    1) Configure in the server settings Preset Office Hour configurations and use these presets to configure custom office hours in Extensions, Trunks, Ring Groups, Extension Groups, etc... Rather than the current implementation where you need to re-enter the custom hours per. 2) Allow bulk...
  4. AGidi

    Door phone ring based on time settings. ? suggestions welcomed

    Hello We have a location with 2 Fanvil door phones. They currently ring at reception 24/7. We need to route them to a different ring group based on the office hours. Sounded simple.... We had a cyberdata door phone before, those had on board scheduling, but they died out too frequently...
  5. 3CX Ignoring Office Hours on All Levels

    3CX is completely ignoring Office Hours, no matter which level they are set. I can set office hours at the System, SIP trunk, DID, CID, or Extension level... nothing makes one bit of difference. Everything always takes the "In Office" path. Everything else is obeyed. For example, if I set a...
  6. Call between 11:59pm and midnight routed to destination for calls outside of office hours.

    Our office is open 24 hours a day on the weekend. During the week we are open 7am-5pm and after hours calls ring to a cell phone. Our dispatchers are usually busiest between the hours of 10pm and 1am during the weekend, and we tend to get calls between 11:59pm and midnight frequently. These...
  7. In-depth Inbound Rules

    So I am working on a fairly simple 3CX install. They have two DIDs that basically hit two different Ring Groups then defaults to a voicemail. Fairly simple. However, They would like between the hours of 8-9am for one DID to go to the second ring group and then fall back to the VM. From 9am-5pm...