push

  1. pmterp

    iPhone PUSH notification "doesn't have registered PUSH devices"

    We have a single user on a system that has been complaining that her incoming call notifications are inconsistent. What I see in the logs has me a little confused. 2025/08/25 11:56:33.252|0068|Info| Sending PUSH call-started for dn=5016...
    • pmterp
    • Thread
    • ios app push push notifications registered push devices
    • Replies: 2
    • Forum: iOS
  2. erpardeiro

    Push for iOS isn't working

    Hi guys! I'm having issues with a customer. Calls are not ringing on iOS smartphones. In the logs, the following message appears (attached screenshot): Failed to send APNS PUSH to device iPhone13,2iPhone(Ext.0629). Internal exception occurred: The request was canceled due to the configured...
    • erpardeiro
    • Thread
    • apple ios iphone push
    • Replies: 1
    • Forum: iOS

  3. Extensions appear online always when PUSH is enabled

    This is an issue that has been here for some time. related thread https://www.3cx.com/community/threads/3cx-queues-showing-users-logged-into-pwa-when-no-one-is.112995/ I know how PUSH works and i understand why the extension has to remain registered in order for the PUSH to work. However the...
    • Zisis
    • Thread
    • agent status online push
    • Replies: 2
    • Forum: Web Client
  4. accentlogic

    365 Calendar Sync map Outlook "Working Elsewhere" to 3CX "Available 2"

    Current 3CX Calendar Sync behavior is that Outlook appointments set to "Working Elsewhere" are mapped to 3CX "Do Not Disturb". The users are working, so that's an issue. It would be beneficial if this could be mapped to 3CX "Available 2". With the newer 3CX options to enable/disable Push for...
    • accentlogic
    • Thread
    • calendar microsoft 365 office 365 integration push
    • Replies: 0
    • Forum: Server
  5. Josh@Kelty

    Solved Issue when switching to hosted by 3CX

    Hello, I have just switched our office over to the 3CX cloud from an on premise solution. Everything was working perfectly when it was onsite here but now, the 3CX app will not ring and once a 3CX cell phone app is registered with an extension, there is no way to unregister it (in case the...
    • Josh@Kelty
    • Thread
    • 3cx cloud android app push
    • Replies: 3
    • Forum: Android
  6. accentlogic

    Status & Custom Status Upgrades and disable PUSH with Ring My Mobile

    Requested by @AE-IT Feature Request: Status & Custom Status Upgrade. 1) Adding an additional "Available + Mobile App" status so there would be two default "Available" statuses. 2) Make existing custom statuses more flexible by allowing us to choose if they act as an "available" or an "away"...

  7. Push Reliability

    We recently switch all our communication to a locally hosted 3CX PBX, all the communication done by wired telephone is reliable but not the communication done to an iPhone 3CX Apps..., the majority of the times it works pretty well sometimes it can miss 2-3 call in a row... sometimes the push...
    • Norclair
    • Thread
    • apple push reliable
    • Replies: 1
    • Forum: iOS

  8. Voicemail notifcations not pushing out

    I am having an issue with a clients Galaxy S9 where in sleep mode I can get calls inbound even after closing the app but if I leave a voicemail there is never a notification on the phone that a message has been left on that extension. I have tried re-provisioning and all sorts of stuff to get...

  9. Push not only for smartphones

    Hello. Is it possible to implement push function no only for smartphones? When 3CX Android app is running and I making a call from the web client, my FXS Phone (Grandsteram GXW4216) ringing. It's amazing. I can call from the web client and speak via normal headset. But when smartphone app not...
  10. Justin Estruch

    3cx iOS and Android Client Slow PUSH

    Hi, I'm wondering if this is normal behavior or if maybe there is a way to make this better on my PBXs. Anyways, I've noticed that whether or not I am using the iOS client or Android client, when my extension or any other extension that I've tested receives a call it takes about 3 rings to...

  11. 3CX 15.5.13103.5 IOS Push not working

    Hi there, we can't get IOS push to work, on the IPhones latest 3cx client is installed, and TCP 2195+2196 is outbound open. When the App is in foreground ringing works fine, but if the App is closed or in background push isn't working. On Android everything is fine, and push notification is...
    • Void
    • Thread
    • 3cx 15.5 3cx client apple ios iphone push
    • Replies: 6
    • Forum: iOS

  12. no push at all with android Client V15.5.342.392?

    I have two phones: one Samsung Note8 with Oreo and one Blackberry KeyOne with Nougat. On both calling using the 3cx client works fine, including receiving calls as long as the app is in the foreground, but no push at all. Strange, I thought it used to work with the previous version. I use my own...

  13. 3CX not run background in Android

    Hi all, I have some problem with some my user. They cant receive a call when smartphone screen turn off. So i found 2 tutorial for config PUSH. https://www.3cx.com/docs/ https://www.3cx.com/docs/ Now i must follow what? My 3cx is version 15.5.9348.3 and where is my Web Management Console. Is it...

  14. Ringtone change and PUSH delay

    Hi, We are deploying iOS clients to large amount of devices... Users are asking, if they can change ringtone... is it possible? Another think is, that if there is incoming call to phone, it will take x seconds before opening app.. If I have queue, where it has to ring 15 seconds, and it takes...

  15. Does 3CX client supports for mobile phone vendor push service?

    Does 3CX client supports for mobile phone vendor push service? Such as samsung push service, Huawei push service and so on.

  16. Enable Google PUSH, Apple PUSH stops

    Like the title says, if I enable Google PUSH using the Google API, then incomming calls are not pushed to apple devices. Why is this? Is it a bug or did I miss something.

  17. 3CX iOS 10.3

    Everything works fine if i have the 3CX app open. The second the app closes, screen sleeps, lock screen/home screen etc, the 3cx app seams to disconnect and never rings unless i have the app open already. Have to connect via tunnel when out of office for it to work.
    • Jmelvinbath
    • Thread
    • disconnection ios push
    • Replies: 11
    • Forum: iOS

  18. Push notifications android setup help

    Hi!!! I setup a 3CX system with 4 extensions, 2 x phones and 2 x soft android phones. Phones are working fine but soft phones push notifications is not working. I need some help on how to setup them in order to receive calls directly to my soft phones. PS I have a dynamic IP address. Jiannis

  19. Fail - Apple Push Notifications in 3CX Management Console ?

    Morning All, I'm currently new to 3CX and having a little bit of a issue trying to work out how to setup "Apple push notifications". If I go by what is written in the manual (www.3cx.com/docs/configuring-apple-push/). I can not work out what they are saying. We are running v15, and the layout...

  20. Solved iOS PUSH Notifications Stopped

    Hello, For a couple weeks now, we've not been receiving PUSH notifications for iOS (we don't have Google PUSH configured). We are on v14 SP3. Hosted on Windows Server 2012 R2. There have been no updates to the configuration of either the firewall or the box it's hosted on. Checking the dialer...
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