pwa

  1. MS Edge and ext. not registered

    We have a client who has had Microsoft Edge updates causing the extension to go to a not registered status. This was resolved by setting Edge 'Notifications' for 3CX site from Ask (default) to 'Allow' On top of this Windows alert pops ups for calls do not work reliably, does anyone know what...
    • sodey
    • Thread
    • edge notifcations pwa windows
    • Replies: 1
    • Forum: Web Client

  2. No ringtone when PWA in background

    Hello, I currently have 700 users using the WEB V18 app on Chrome. We're experiencing an issue where, when the web application is in the background, the notification pop-ups appear, but there is no ringtone. However, the ringtone does play correctly when the application is in the foreground...
    • Thibz
    • Thread
    • pwa ringtones sound
    • Replies: 14
    • Forum: Web Client
  3. SteveITS

    Where is web client/PWA running?

    In our v20u2 server, Admin > Phones lists one person twice. I'm assuming that is two different PCs, though no IP is shown so it is unclear. (they all list 127.0.0.1) Is there a way to find out the remote IP? That list does not show me at all, and I am running the PWA today. Does the PWA not...

  4. Legacy Windows App vs PWA - Can't edit any conta

    My client has been using legacy app with v18 forever. They are accessing their Shared Contacts folder and shared calendar folders with no problems. I am testing the M365 sync with the PWA app on v20 and can't seem to find anyway to provide them with the same feature set of adding notes to the...
  5. ArneDery

    Change status and status message

    In the teams tab there is a possibility to set status when you have the required rights. However many of our customers have the policy that when users change their status they need to fill in the status message. When someone is absent status can be changed via the teams tab, however this...
    • ArneDery
    • Thread
    • pwa receptionist status status message webclient
    • Replies: 0
    • Forum: Web Client

  6. Issues with Jabra Evolve2 55 and 3CX Chrome Plugin – Delayed Microphone Activation

    Hello everyone, We are currently using 3CX Version 18 Update 9 (Build 20) along with the 3CX Chrome Plugin (PWA) as our softphone. For headsets, we're using the Jabra Evolve2 55 (Bluetooth), UC version, and Jabra Direct is also installed. According to our Jabra Direct, all components are...
    • denko2k
    • Thread
    • chrome extension chrome extention jabra microphone pwa
    • Replies: 12
    • Forum: Web Client

  7. Solved PWA on Macbook

    I have a quick question about the 3CX PWA for macbook. Is there a way I can get it to pop up to the front of screen when receiving calls? Almost like a pop-up window. Please let me know, Thank you

  8. Solved Webclient App (PWA) and Jabra Headset - Teams or UC?

    Hello! We are currently testing headsets from Jabra, for example, the Evolve2 65 or the Evolve2 65 Flex. The environment includes 3CXv18 and web clients as an app (PWA) within chrome. Jabra's headsets are available in "MS Teams" and "UC" variants. Generally, Jabra recommends that in...
    • denko2k
    • Thread
    • headset jabra ms teams pwa webclient
    • Replies: 3
    • Forum: Web Client

  9. Random bad audio quality using the PWA app on V20

    Hello all, We have upgraded our system to version 20 and are using the PWA apps as the other apps are being removed eventually. What we have found is that we are getting really poor call quality randomly on the call, sometimes it doesn't go away and we call back from the mobile app and other...

  10. Video Call Issue with Fanvil i62 on 3CX Hosted Enterprise 16SC (V20) - Seeking Assistance

    Hello, I am experiencing a specific issue with our 3CX Hosted - 3CX Enterprise 16SC System (Version 20) in conjunction with a Fanvil i62 Video Door Phone. Despite successful audio communication, we are unable to receive video on the 3CX web client or PWA during a video call with the Fanvil i62...
    • tyler160h
    • Thread
    • fanvil i62 pwa video call
    • Replies: 7
    • Forum: Fanvil

  11. MacOS / Chrome / PWA Click to dial

    MacOS clients running the Chrome PWA, how do we configure click to dial? In the Chrome click to call extension we see only 'web client' - this opens a new browser tab, not the PWA app. Searching the forum and Google but can't find a solution to this.

  12. Unable to uninstall v18 PWA after installing v20 PWA

    This is annoying. I can't uninstall the v18 PWA. I built a 3CX v20 PBX and installed its PWA which showed up in both my Windows 11 "Installed apps" and "Programs and Features" as "3CX (PWA)". I noticed that in my list of installed apps I also had a v18 PWA installed which shows just as "3CX"...
    • Gavino
    • Thread
    • 3cx v18 3cx v20 pwa uninstall windows 11
    • Replies: 2
    • Forum: Web Client

  13. PWA APP - Notification Pop-up not working

    I'm getting this issue after switched from Desktop app to PWA. On some PCs the pop up notification does not appear when receiving a call. I've tried everything but, also followed the guide here https://www.3cx.com/blog/docs/pwa-push-notifications/ but nothing seems to work out. Did anyone else...

  14. Click2Call - PWA

    Good morning, The Chrome extension "Click2Call" does not work with the pwa application. Pwa app starts correctly but the number doesn't appear (OS Windows 8) TY
  15. Chris Walters

    Desktop app no longer available for download from the Webclient interface

    Does this signal the end for the Desktop App? With the latest 18U8 build 917, there's no longer an option to download the Desktop App from the Webclient interface. The download link inside the 3CX Partner Portal for the Desktop App now redirects to an installer page for the PWA instead of the...

  16. PWA - Dialer Overlapping Conference Control

    Hey 3CXers! This has been happening for a while and I thought I would make a post about it. I just hope that I'm doing something stupid. Some background info: - Using Self Hosted 3CX v18.0.7.312 - Using PWA in Chrome (Chrome v115.0.5790.171) - Windows 10 Pro 22H2, 1920x1080 at 100% display...
  17. TPR3CX

    PWA Clients vs Desktop App, Split DNS, and Mgmt Console Security

    Greetings all, I've been trying to keep up with all the latest changes on 3CX concerning recent events and updates. I just want to make sure I'm following the proper direction here. Here are my concerns. 1. After the virus issue, we've been instructed to push users to the PWA app. Is that...

  18. How to re-order icons in PWA?

    Currently, voicemail is hidden under the ellipsis ... , I would much prefer voicemail to be visible over Chat, Meet, Panel, or Contacts, which I rarely use.

  19. Turn Down Ringer in PWA

    Hello Everyone. I am using a bluetooth headset connected to my PC and the PWA app for phone calls. The ringer is very loud though though and if I have it turned up loud enough to hear a caller, the next time a call comes in its ridiculously loud. There was a post someone had made about out...

  20. 3CX Edge PWA notification popup but no sound

    Hi everyone, Maybe this was posted somewhere but couldn't find a direct solution. One of our customers is using the PWA app (in Edge) with their 3CX. They are all but happy about this solution. One of the biggest problems, and I can also see this on my computer. When you close down the...
    • thomasth
    • Thread
    • incoming calls not ringing notifications popup pwa
    • Replies: 1
    • Forum: Web Client
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