3CX failed to establish connection to activation.3cx.com - Google Hosting

[Gino Conte]

Hi all,

The below is from our first google hosted 3CX server, can anyone advise as to what is required to allow this commination?

 

[NikosT_3CX]

@Gino Conte what is the version and the service pack your PBX is running ?

 

[Gino Conte]

@Gino Conte what is the version and the service pack your PBX is running ?

16.0.3.676

 

[JohnS_3CX]

Hi Gino,

You PBX version is too old and it can no longer contact the activation server because of expired certificates.

We sent out an email informing our customers to upgrade before the certificates were changed so if it was not updated in time it will no longer be possible to contact the activation server.

Check you email to see the instructions included at the time (should be September 2020)