Implemented 3CX Management Console - More granular delegation rights

RogerS

Joined
Dec 12, 2017
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The 3CX Management Console should allow more granular delegation rights to avoid to give "General System Administration" rights to manage for example Digital Receptionist, Ring Groups and Call Queues by a first level support team, like a Service Desk.
 
Upvote 242
+1
 
Highly required!
 
+1
 
+1
 
+1000

Why hasn't this been addressed yet? We are in the latter half of 2020 and still have no ability to set granular pbx permissions.

Unacceptable.
 
Definitely 100% +1
 
We've just had a recent situation come up with one of our clients wherein additional, more granular permissions would have assisted (we needed to provide access to just the ring groups, extensions, inbound rules and contacts - which is not possible currently).

+Infinite
 
+1

It is a really big requirement, we have a lot of customers with local IT who want some level of access but don't need all of it.
 
Yes, more granular access to permissions over menus would be super useful for many kind of scenarios! For instance a queue supervisor may need access to "call queues" and "extensions" menus without having chance to see and modify things on other menus such as "backup & restore" or "Security settings"
 
Voting for this suggestion.

I need to give a limited set of permissions to my tech team but don't want full sys admin rights. This should be a part of any mature application. Love 3cx but this is needed.
 
Curious if there's a "view only" option where editing rights are disallowed....and, I am curious why this has not been addressed yet.
 

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