Schedule Backup failed to Google Drive

[missysad]

Hi, this is an intermittent issues that happens when backing up 3cx. it sometimes works and there are days that I have to manually do it.

Here is the error I am getting:

The service drive has thrown an exception: Google.GoogleApiException: Google.Apis.Requests.RequestError Rate Limit Exceeded [403] Errors [ Message[Rate Limit Exceeded] Location[ - ] Reason[rateLimitExceeded] Domain[usageLimits] ] at Google.Apis.Requests.ClientServiceRequest1.<ParseResponse>d__34.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at Google.Apis.Requests.ClientServiceRequest1.Execute() at Google.Apis.Requests.PageStreamer4.<Fetch>d__5.MoveNext() at System.Collections.Generic.List1..ctor(IEnumerable1 collection) at System.Linq.Enumerable.ToList[TSource](IEnumerable1 source) at GoogleDriveImpl.GdFolder.DoGetFiles(String type) at GoogleDriveImpl.GdFolder.DeleteFile(String name) at _3cxBackupRestoreImpl.BackupRestoreUtils.Backup(IFilesystem filesystem, String instanceId, String cfgPath, String dbConnectionString, BackupConfig options, String fullpathFilename, Boolean sendEmail) at BackupRestoreSchedule.BackupJob.Execute(IJobExecutionContext context)

 

[cobaltit]

The service drive has thrown an exception: Google.GoogleApiException: Google.Apis.Requests.RequestError Rate Limit Exceeded [403] Errors [ Message[Rate Limit Exceeded] Location[ - ] Reason[rateLimitExceeded] Domain[usageLimits] ] at Google.Apis.Requests.ClientServiceRequest [/QUOTE] The error is pretty self explanatory. Basically Google is saying the service is busy because the rate limit is exceeded. Google has limits regionally on API calls. The short term fix is to schedule your automatic backups for another time. The long term fix is to use something else as Google Drive will no longer be supported starting with Update 4 due to policy changes around the Google API

 

[Daryl DeAngelis]

cobaltit where did you see the post about google cloud no longer being supported?

 

[missysad]

Hi Cobaltit, thanks for the advise. and yes I have the same question as Daryl

 

[cobaltit]

https://www.3cx.com/blog/docs/backup-google-drive/

 

[JohnS_3CX]

Hi,

As you see by the above article Google Drive will no longer be a solution. Update 4 will soon bring more options for backup, and afterwards we will also be bringing bucket support.

Your current solutions are either Local Disk (and then move them manually elsewhere) or an FTP destination.