Case Studies - Government

Landkreis Rhön-Grabfeld Finds Flexibility in the Powerful 3CX Solution
“3CX was a replacement for Avaya. The existing VOIP infrastructure was to be further expanded in order to make the transition from simple telephony to company-wide unified communications. The 3CX apps and web client have made it possible to provide users with a powerful and easy-to-use softphone.”
Stephen Johannes, Network Telecommunications Manager

3CX Helps Ministry of Health Provide Remote Care During Covid-19 Outbreak
“The project has been very successful and 3CX is very easy to use. We are able to manage the large volume of requests by offering counseling and therapy online. By using the 3CX’s web meeting features our mental health professionals are able to assess the mental health situation of the patient and provide the appropriate counseling/therapy required. Just as if their patients were in front of them.”
Dr. Kyriakos Platrites, Chief Clinical Psychologist and Head of Special Psychologists Department

Huntingdon Town Council Modernizes with Move to 3CX
“We wanted a more cost-effective, cheaper and more manageable service. The 3CX system allows staff to program out of office responses, leverage virtual assistant capabilities and various other hand functions. It will also save the Council money on telecommunications. We also have the benefit of ongoing support from 3CX partner CNS in the event that any issues were to arise.”
Kate Yerbury, Spokesperson of the Huntingdon Town Council

3CX Frees the City of Sorgues from Costly, Rigid Telephony Solutions
“It was obvious for us to choose an open standards solution. 3CX’s Unified Communications System is not only open standards, but is easy to use and administer, gives us access to new technologies like softphones, Android and iOS applications and, of course, gives impressive value for money.”
Joel Salgado, City of Sorgues Telephony Manager

3CX Helps Maintain Disaster Protection in Russian Krasnodar
“Continuous connectivity for us is the keystone of rapid response for any emergencies.Thanks to our cooperation with 3CX, we were able to reach a new level of operation. We were able to increase the safety of our citizens, and this is the most important thing.”
Andrei Yurievich Sokolov, Head of the IT Department of the Ministry

Republican Party of Minnesota Connects with its Constituents Using 3CX Phone System
“We have a terrific new solution in place that works as it should, the users like it, and the experience of getting it all installed and “turned on” was painless.”
Mr De Haven, Executive Director