How to Configure Fanvil Doorphones, Speaker and Paging Gateway

Fanvil SIP Doorphones, Speaker and Paging Gateway

Supported Models

  • Door Phone i10S / i10SD
  • Door Phone i16S
  • Door Phone i20 / i20S
  • Door Phone i21 / i21T
  • Door Phone i23S
  • Video Door Phone i10SV
  • Video Door Phone i16SV
  • Video Door Phone i18S
  • Video Door Phone i30
  • Video Door Phone i31S
  • Video Door Phone i61 / i62 / i63 / i64
  • SIP Paging Gateway PA2 / PA3
  • Indoor Station i56A

Important

  • Used phones previously connected to another PBX system need to be reset first. See how to do this here.
  • If it’s an old phone, you might have to upgrade its firmware to the latest 3CX supported version. See how to do this here.
  • Tip: The doorbell button can be assigned via a Speed Dial
  • Tip: The VoiceMail PIN number is used as the Door Keypad password.
  • Tip: You can use the Door Phone Network Scanner Utility to scan your network and find your Fanvil Doorphones, downloaded from here.
  • Fanvil Door Phone i20 and Door Phone i21 / i21T have been marked as EOL by the vendor.
  • Known limitations
  • These models only support Speed Dial / Custom Speed Dial BLF types.
  • DHCP is disabled on some older devices. Connect to their default IP and enable it first.
  • iW30 is marked as EOL and needs to be manually configured, see here.

About Fanvil Intercom and Doorphones

The Fanvil infrastructure device range includes: doorphones, intercoms and paging devices.

  • Fanvil i6 Video Door Phone: Delivers high-quality robust appearance, featuring  an aluminum alloy design and a lighting numeric keypad. Ideal for outdoor environments with waterproof and dustproof grade, as well as a wide temperature range. Costs in the region of $190.
  • Fanvil i5 Indoor Stations with Android 9.0 OS: Features a 10.1” color touch screen and built-in Wi-Fi. It can be used with doorphone and intercom devices as well as alarms and other security options. Costs in the region of $280.
  • Fanvil i3/i2 Audio/Video Door Phone: These 2 series are all-in-one IP Doorphones using standard IP/RTP/RTSP protocol for voice transmission. The only difference between them is that the i3 series supports video as well ! Costs in the region of $180.
  • Fanvil i1 Intercom: These intercom devices are ideal for schools and offices. They provide both indoor and outdoor audio options as well as video with HD audio. Costs in the region of $60.
  • Fanvil Paging PA2/PA3: The PA2 is a paging device for business use with SIP video intercom.  The PA3 is ideal for a DIY integrated broadcasting solution used in buildings, schools, malls, train stations etc.! Costs in the region of $125.

Step 1: Identify your Fanvil Model and MAC Address

Be sure you follow the steps for the correct phone model. You can find the model and MAC address on the labels at the back of the phone. Take a note of the MAC address, you will need this for the configuration.

 

Step 2: Add The Phone to the Extension

From the admin console in your web client:

  1. Go to “Users” and select the user you want to add a phone for.
  2. Click on the “IP Phone” tab. Click “Configure a phone” to add a phone.
  3. Now select your phone model from the dropdown menu.
  4. Enter the phone’s MAC address without dashes or colons, and click “Add phone”.

Step 3: Router Phone, SBC or LAN?

  1. If 3CX is on the cloud, you must use a router phone or SBC.
  2. If 3CX is on-premise or self-hosted, you have an additional option “Local LAN/VPN”.
  3. Click “Add Phone” to save the phone configuration for this extension.

Step 4: Connect the Phone

3CX will now create provisioning information for the phone and make these available on the provisioning URL. The phone must connect via Wi-Fi to this URL to retrieve its configuration information and authentication details. You have the following options:

  1. RPS - Connect the phone to the network within 14 days. If it is already connected, restart it. The phone will be configured automatically and restarted.
  2. PNP - If 3CX is on-premise or connected via SBC, you can connect the phone to the LAN over WiFi and look for it in the PNP dialog (Admin Console > Phones > PNP Phones). Right-click and assign it to the extension you configured above. Your Wi-Fi network must be connected to the same local network as the SBC or 3CX system.

  1. Alternatively, you can log in to the phone's web UI and enter the URL manually. You can also use DHCP option 66.

See also

Last Updated

This document was last updated on 12 June 2025

https://www.3cx.com/sip-phones/fanvil-sip-doorphones/ 

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