When loading 3CX MyPhone, you might encounter the following error: A critical error occurred and the settings could not be load for the current extension A screen shot of the error is shown below. Solution This problem is caused when you have Microsoft Visual Studio installed on the same machine running 3CX Phone System. Perform one of the following to solve the problem: Un-ins [...]
The 3CX Training Team is pleased to announce a 3CX Partner Training event in Greece, to be held by 3CX Distributor Sectron. We would like to invite all new or active 3CX partners to attend the training on November 24th, 2012. The event will discuss sales and technical topics of 3CX Phone System, such as how to set up 3CX Phone System to work with a CYTA SIP Trunk. The event wi [...]
We are pleased to announce an additional free training event in the USA that will be held by Patton Electronics. This event will show 3CX Partners how to configure SmartNode gateways for use with 3CX Phone System. Wednesday, 7th November 2012 - Patton SmartNode Advanced Training with 3CX Book Here Agenda 1:00-1:30pm: Introduction to the SmartNode going over key areas of the c [...]
In general, iPhone prioritizes voice (GSM) calls over data traffic, and VoIP calls such as the ones made using 3CXPhone are perceived as data traffic. The following scenarios have been observed when a GSM call and a VoIP call (on 3CXPhone for iPhone) occur at the same time on an iPhone. If during a VoIP call, a Voice (GSM) call is received, it will be given priority over the Vo [...]
Group Policies provide the ability to deploy applications and configurations across hundreds or even thousands of computers in an organization. It is very important that procedures like these are tested thoroughly in a non-production environment before it goes live. This article describes how to distribute 3CX MyPhone Silverlight Out of Browser on your network or to each user o [...]
We are currently planning changes to 3CXPhone for iPhone, in particular in its usage as a remote extension. 3CX Phone System 11 includes various updates which make it easier to operate remote extensions. We feel that these changes have reduced the requirement for the Tunnel protocol for remote extensions with 3CXPhone for iPhone. We would like to hear your experiences using 3CX [...]
This video provides an overview of the settings available in 3CX MyPhone Topics Covered: Changing your Extension's Details Configuring the Forwarding Rules for Your Extension Configuring the Preferences for 3CX MyPhone You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]
This video will show you how to use 3CX MyPhone to manage your Queues. Topics Covered: Logging into a Call Queue Reviewing the Queue's and Agents' Statuses Managing Abandoned Queue Calls You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]
This video will show you how to use 3CX MyPhone to create and manage conference calls in 3CX Phone System. Topics Covered Different Methods of Initiating a Conference Call Scheduling Conference Calls Managing Conference Calls You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]
This video will show you how to manage your phone book in 3CX MyPhone. Topics Covered Adding Personal Contacts Adding Company Contacts Importing Contacts into the Phone Book You can watch more videos at https://www.3cx.com/3cxacademy/ [...]
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