A second Beta of V18 Update 4 has been published in preparation of the final version which is due to be released shortly. Caller ID exception rules back to MC Time-based Caller ID exception rules can now be managed once again from the Management Console. Schedule monthly updates You can now schedule an update to be deployed automatically one month after a release. This is an ex [...]
3CX StartUP has surpassed 5000 sign-ups and it’s time for our first big update. We’ve fine tuned call handling with the addition of digital receptionists and call queues. The StartUP wizard has also been updated and improved to get you “started-up” in no time. Route calls professionally with IVR Press 1 for Sales, 2 for support! Give callers the option to press a key to choose [...]
Improvements to the Web Client greatly simplify call handling, ideal for busy receptionists. We’ve also handed over status control to the User to set up their own personal schedules. All this and more, with Update 4 Beta out now. More visibility with the new receptionist view It’s now easier than ever for receptionists to handle incoming and internal communications. We’ve added [...]
The economy has restarted after COVID and a new communications world has emerged that has changed the parameters of doing business. Remote working capability is a must for every business and it happens in the cloud. Small businesses need an easy to setup and manage communications platform that handles calls as well as messages. 3CX is infinitely easier than its traditional PBX counterparts, and available in the cloud [...]
The final release for Version 18 Update 3 is now available. Download and upgrade via the management console for improvements to the web client, desktop app, and native-like web app (PWA). We’ve also added new desktop application features, including support for macOS. Critical Security Update Update 3 contains some critical security updates and we recommend customers upgrade to [...]
Version 18 Update 3 Beta is now available for download via the management console. It brings PUSH support to the recently launched Web App (PWA) and introduces the Desktop application for macOS. Shows incoming call even with webclient closed Newly added PUSH notification support for the Web Client and PWA, wakes up the browser when a call or chat message is received. No need fo [...]
3CX version 18 has brought a whole host of new features and improvements to the video conferencing platform. It is time to make sure customers are not missing out. As of March 30th 2022, the V16 Video Conference architecture will be withdrawn. VC on V18: Improved performance, privacy & reliability Upgrade your customers onto V18 and have them benefit from improved video con [...]
This update introduces Progressive Web App (PWA) support for the Web Client. This new technology supported by both Chrome and Edge, offers an app-like experience without installing a full app. It enables the web client to remain active, so calls are never missed. An always active client The PWA can be added as a shortcut on the desktop/taskbar, and configured to automatically r [...]
With v18 update 2 we updated the Chrome and Edge Extension to work optimally for v18. To reiterate: Apps and Extensions are always for the latest version of 3CX. However, this means that v16 users no longer have access to the extension with the integrated dial pad. If you do not want or cannot move to v18 now, this update allows you to use the old extension with v16. You will n [...]
The final release for Version 18 Update 2 is now available to download and upgrade via the management console. Global search bar re-visited With the release of Update 2, the global search facility has been re-introduced to search across company, CRM, MS 365 or your personal contacts. By default, personal contacts are hidden but can be displayed using the new toggle option. Fine [...]
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