Prior to V9, 3CX Assistant configuration required a separate profile for connecting from the LAN, from the WAN without the tunnel (direct), and from the WAN with the tunnel. For most users, 2 profiles would be necessary, and such users would typically have one profile for LAN connection and another profile for WAN connection using the tunnel. 3CX PhoneSystem V9 now allows yo [...]
QOS (quality of service) is used to prioritize traffic over other less important traffic. Because VoIP traffic is real time, and delays will immediately be noticed by callers, you will want to ensure that VoIP traffic gets given priority over for example e-mails. QoS can help resolve jitter issues up to a point by having your firewall prioritize the traffic over other traffic. [...]
We have released a service pack for version 9 build 13545. This service pack can be applied to the latest build without re-installing. Updating your 3CX Phone System 9 installation To update Update 3CX IP PBX version 9.13545 to SP1. Log in to the 3CX WINFORMS Management console. Note update procedure is only available in the winforms version of the management console. You wi [...]
This guide is outdated. A question we regularly get is "How can we set up Dialling 0 for operator?". The following documentation will show you how to set up an alias for an extension. This can be achieved as follows: Go to the 3CX Management Console > "Extensions". Select the extension you want to set as operator. Switch to "Other" tab. Set the SIPID to "0". Press "Apply" or [...]
3CX (www.3cx.com), the international developer of the multi-awarded 3CX Phone System for Windows and Yealink Network Technology CO., Ltd. (www.yealink.com) a leading designer and manufacturer of IP Voice and Video Phones, announced today successful interoperability testing between 3CX Phone System and Yealink IP Phones. [...]
[...]Note: In a VERY HIGH VOLUME scenario, it may be preferable to use the command-line tool shipped with Wireshark, called tshark.exe - this allows capturing traffic without consuming a large amount of system resources needed to maintain the Wireshark GUI. Very often, when you are troubleshooting issues, the 3CX Support team will ask for logs and captures to look at the issue in mo [...]
Version 9 of 3CX PhoneSystem introduces a more powerful control set for Forwarding Rules. Each extension can be in any one of 5 different statuses: Available Away Out of Office Custom #1 Custom #2 Version 9 also allows us to define, for each extension number, the user's mobile number (cell phone number). [...]
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V9 of the popular Windows Phone system adds video support, android client and enterprise capabilities London, 26 July 2010 – 3CX has released version 9 of its popular phone system for Windows. Version 9 is a significant upgrade that adds video support as well as enterprise features such as the ability to monitor remote PBX installations via 3CX Assistant and automatic remote [...]
A correct Router configuration is a key element in ensuring correct communications between 3CX Phone System and external entities such as external extensions, VoIP Provider services, and other Bridged PBXs. NAT and PAT Why are they necessary? Network Address Translation (NAT) When network host A sends a request to another network host B, network host A will be expecting a reply [...]
Configuring Outbound Rules on 3CX Phone System is a very simple affair if you have a single device or service which you deliver calls with – in most cases a single rule will be enough. But the Outbound Rules in 3CX Phone System allows you to create much more complex rules – allowing you to not only select backup routes which come into effect when other routes fail, but also to [...]
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