A correct Router configuration is a key element in ensuring correct communications between 3CX Phone System and external entities such as external extensions, VoIP Provider services, and other Bridged PBXs. NAT and PAT Why are they necessary? Network Address Translation (NAT) When network host A sends a request to another network host B, network host A will be expecting a reply [...]
Configuring Outbound Rules on 3CX Phone System is a very simple affair if you have a single device or service which you deliver calls with – in most cases a single rule will be enough. But the Outbound Rules in 3CX Phone System allows you to create much more complex rules – allowing you to not only select backup routes which come into effect when other routes fail, but also to [...]
We are happy to announce the availability of RC2 of 3CX Phone System v9, build 13545. This build is likely to go "gold" next week. The 3CX Assistant is now included in the main download, and the link to it is automatically sent to users by email. We look forward to your feedback! Note: 3CX Phone System 9 has been replaced with the latest version of 3CX Phone System, w [...]
In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a snom 360. This procedure applies to snom 320, 360, 370. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an attended transfer is a transfer [...]
The release candidate for 3CX Phone System v9 (9.13373) is now available for download. A separate 3CX Assistant download is no longer required, read on.... We have added a great new feature making it much easier to deploy 3CX Assistant and 3CX Phone to extension users. The 3CX Assistant and 3CX Phone installation is now integrated into the main 3CX Phone System build and a l [...]
Free SIP phone for the Android allows you to make VoIP calls via 3CX, Asterisk or any SIP VoIP provider.
3CX organized a series of training days at the Microsoft New York Metro District building and the Microsoft Northwest District Office in San Francisco. Kevin Attard Compagno, Technical support manager covered many aspects of the 3CX Phone System including Version 9, installing the 3CX Phone System, troubleshooting, common issues, hints, IP phone provisioning and more topics. M [...]
In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Cisco IP Phone SPA525G. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an attended transfer is a transfer where before actually transferrin [...]
In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Polycom Soundpoint IP 650. We will assume that an incoming call will be received on the Polycom phone which is registered to Extension 111. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly [...]
This guide gives you hints on how to secure your 3CX Phone System. The 3CX Phone System can receive incoming call requests from the outside to the inside (Inbound Calls), or alternatively outgoing requests from the inside to the outside (Outbound calls). Inbound Calls Inbound Calls can only have an internal entity as a destination with 3CX Phone System. The first of the two ava [...]
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