Attention all SMS users! Action required. In the next couple of days Update 6 will be released. If you haven’t done so already, you’ll need to reconfigure your Bandwidth, Telnyx, Twilio, Flowroute SMS! If you don’t do so, either before or immediately after the release, you’ll find your SMS won’t work. We don’t want that! Simplified SMS Configuration With Update 3 you didn’t nee [...]
With the introduction of Hosted by 3CX, the 3CX SBC takes center stage. It’s the best way to connect your remote-site IP handsets and simplify your deployment. Here’s why! V18 Update 6, currently in Beta, allows you to set up a low-cost IP Phone and run the 3CX SBC on dedicated and StartUP instances. This removes the need for dedicated hardware on your remote site, solving supp [...]
Let’s start 2023 with a round of applause for our Top 5 Forum Contributors! Just before fully plunging into the new year, we would like to wrap up our last outstanding task for Q4 and announce the winners for the last quarter. To many, 2022 has been a turbulent year, and we are incredibly grateful for your unwavering support, shared passion and continuous showing up that has he [...]
When it comes to choosing the right SIP trunk provider for your 3CX deployment, opting for a preferred or supported provider is always recommended. Our teams make sure that each release of 3CX is thoroughly tested with the provider. Not only does this guarantee a faster and seamless setup, but if you ever need technical support with your trunk, our support team will be at hand [...]
Great start to the year! 3CX has bagged 23 badges in the G2 Winter 2023 report. With recognition across the board, 3CX was named a ‘Leader’ in VoIP, Contact Center, CCI and Video Conferencing categories in the latest assessment of the top-ranked software products. It is a great honor to be recognized in the quarterly G2 report. The review website helps potential buyers navigate [...]
Do you recall a hilarious phone maze of customers in hopes of getting personal IT tech support from Linus himself? Well, if so - you’re in for a treat! Linus Tech Tips takes the revamped 3CX Live Chat for yet another spin. But this time with a plot-twist - he’s not doing it alone. Alongside his buddy Jake, they go head-to-head to see who can resolve the most tickets in an hour. [...]
With just a few weeks left in 2022, it’s officially that time of the year again! Following the much anticipated release of U6 Alpha and WhatsApp integration among other milestones, our team is now ready to take some well-deserved time off and enjoy some festivities away from the office. Below you will find our holiday season closing days for Sales and Support departments: Our c [...]
Resilience should always be a key consideration when planning a system deployment no matter what the application is. Part of this equation is ensuring you have a disaster recovery plan but the other side is to consider how you set things up in the first place. Business critical systems over the years have developed and changed. For example, a solid and reliable internet connect [...]
When you think of the ways your customers and visitors can get in touch, are you just providing a phone number and email address? If so, you could be unintentionally creating a barrier to customer engagement. Times have changed and so have the ways people communicate, not just with businesses, but with each other. Depending on the individual, picking up the phone could now not [...]
LONDON, UK, 16 NOVEMBER 2022 - 3CX, developer of the award-winning business communications solution, today announces the successful deployment of its software on the grounds of Club Med resort in South America. The 5-star resort desperately needed an all-in-one, flexible communication solution that could bridge the communication between over 200 employees scattered across Latin America. With the help of 3CX [...]
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