Live chat. What is it? No, it doesn’t have anything to do with the chat rooms made popular in the 90’s (does anyone visit these anymore? Looking at you, Facebook Rooms). We’re talking about the awesome, invaluable, ESSENTIAL channel of communication that allows businesses to engage with website visitors for support, lead generation and more. See that little blue tab at the bott [...]
Is it just us or did 2019 fly by? Well, if you didn't manage to get to one of our training events this year, fear not! We've arranged another round of workshops for our UK partners set to take place this November for both our Northern and Southern resellers! The training events are scheduled for Monday 25th and Tuesday 26th November 2019 at the Etrop Grange Hotel in Manchester, [...]
LONDON, UK, 1ST NOVEMBER 2019 - 3CX, developer of the unified communications solution 3CX Phone System, today announced the completed deployment of its award-winning VoIP phone system at the headquarters of Argus Group in Bermuda and in their multiple locations across the globe. Argus Group are leading providers of a range of insurance products as well as investment, savings an [...]
New Service Available to 3CX and SkySwitch Resellers through ConnectWise Portal. ORLANDO and TAMPA, FLA. (Oct. 30, 2019) – SkySwitch has announced the availability of its Advanced SIP Trunking solution for 3CX Partners. The white label service, which was introduced at Vectors 2019, is available to new and existing SkySwitch and 3CX channel partners, enabling them to brand the S [...]
Registration is now open for Intermediate and Advanced Training this November in Cyprus. The two training events are scheduled for Monday 18th and Tuesday 19th November 2019 at our Cyprus office in Nicosia. As always, these workshops are completely free for 3CX partners; however, you must be at least Basic Certified to attend as the training material will cover Intermediate and [...]
Customers are opting for various channels when communicating - Voice, SMS, email, chat, social media, and so on. In order to keep up with customers’ demands for good quality service, many companies are having to make way for a multichannel or omnichannel contact environment to offer all forms of communication and improve the customer experience. However, what is the use of hav [...]
LONDON, UK, 22ND OCTOBER 2019 – 3CX, developer of the unified communications solution 3CX Phone System, is pleased to announce that leading Brazilian co-working company, VIP Office, has completed the successful deployment of its innovative office phone system software across its locations throughout São Paulo. The organization provides office space rentals at seven locations th [...]
Improve customer relations, create surveys, receive and export feedback, without the need of a developer at hand. 3CX Call Flow Designer (CFD) Update 3 includes a new Survey component which enables basic users to create simple surveys with easy to follow configurable steps. What’s more, the newly updated CFD includes a CRM Lookup component to query the pre-configured CRM system [...]
Got your Basic Certification? If yes, then why not join us at our intermediate and advanced training events in Tampa this November? Learn more about 3CX and be well on your way to accessing the higher tiers of the partner program. The training sessions are scheduled to take place on Thursday 7th and Friday 8th November 2019 in the Spark Training Room at the Meridian in Tampa, F [...]
3CX’s latest acquisition is a testimony to the future of live chat and a game changer for the PBX and contact center market. LONDON, UK, 15 OCTOBER 2019 - 3CX, developer of unified communications solution 3CX Phone System, has today announced the acquisition of WP-Live Chat Support, the successful plugin for real-time website visitor chat. It’s the most popular chat plugin for [...]
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