Businesses have long depended on audio conferencing for communication between remote parties. But, this method has its drawbacks. An audio conference can represent the exact opposite of effective communication, with attendees talking over each other, speaking out of turn, and vying to get a word in edgewise. Audio conferencing also leaves out critically important aspects of com [...]
In much the same way that we adjusted our home environments, moving beyond the traditional rotary phone, with its inevitably tangled cord, to a simple cordless touchtone device, businesses across the globe are now opting for VoIP systems over traditional desk phones for added flexibility and options. A recent Pew Research Center survey of working adults with Internet access rev [...]
Technological advances are paving the way for you to increase your customers’ network reliability, system security and overall quality of communications. As a reseller, you’d be wise, therefore, to tap into modern Internet Protocol (IP) telephony and unified communications and collaboration (UC&C) products that are leading the way toward more flexible and economical communi [...]
3CX Distributor Soft Solutions is organising free Basic and Advanced Training Days, for active and new 3CX Partners in New Zealand this September. Soft Solutions and 3CX would like to invite you to these events. The trainings will be covering essential concepts to install and manage 3CX Phone System v14 installations. They will also provide you with the tools required to pass t [...]
Hosted telephony adoption is exploding across organizations in an array of industries and international markets. But this spike in the hosted telecom services market should come as no surprise, as its many benefits—such as cost efficiency, reduced in-house maintenance and scalability—are proving to be game changers for business communications and productivity. Specifically, thi [...]
VoIP business is booming. In fact, a recent report shows that the market is forecast to grow at an optimistic CAGR of 9.7 percent between now and 2020, reaching a final value of $136.76 billion. One factor driving the expansion and success of VoIP is the corporate sector’s increasing demand for long-distance and calling flexibility. Companies today are more globally connected t [...]
Does your internal team often complain about a lack of collaboration across departments (think marketing and sales, for instance)? Do miscommunications render some initiatives with partners or clients less than fruitful? Is your productivity sliding while your competitors that have implemented unified communications (UC) and tapped into the resources of the cloud gradually pull [...]
Why might you want to design your own voice applications for your business? And are the skills required to do so out of your reach? Those are the sort of questions to consider when a visual design tool for voice applications becomes an option for your company. You’ll be happy to know that the answers are simple and will directly help you determine your best course of action. Fi [...]
The abundance of telecommunications technologies available at our fingertips enables even the smallest of businesses to communicate at an enterprise level. That is, with the features afforded by today’s IP-enabled phone systems, business leaders can communicate faster, more frequently and over a myriad of channels. Imagine, a fledgling startup that needs to stay connected with [...]
Introduction The following documentation will guide you through the process required to successfully move 3CX Phone System v12 Cloud Server tenants to v14 Virtual PBX Server, without changing the respective SIP Ports that are already assigned to the existing v12 cloud tenants. To upgrade v12 Cloud Server to 3CX Phone System Virtual PBX Server and maintain each tenant / instanc [...]
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