Resellers: It’s time to do a gut check on the quality of your cloud PBX provider. There is a list of factors that make up a best-in-class provider, so if yours isn’t meeting your expectations, it may be time for an audit. And, quite frankly, there’s no time to waste in seeking out a new provider if your current one isn’t doing the job. Telecom channel sales are heating up like [...]
Imagine that two unrelated companies separately decide to host a video conference for their clients to share information on a relevant industry topic. Their efforts are largely meant to benefit their clients, but the companies also intend to draw attention to the products and services they provide—in the hopes of generating new leads. The first company relies on its legacy arch [...]
We are very pleased to announce that 3CX will be organising free 3CX Partner Training events in Irving, Texas this September! The trainings are free and open for all new and active 3CX Partners. These events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows. Joining the Advanced course you will [...]
In a 2015 study by The Eastern Management Group, a marketing consulting and research company, 58 percent of organizations stated they were using SIP trunking, up 38 percent from the previous study in 2014. Revenue resulting from SIP trunking is expected to grow by an additional 22.5 percent before 2019. By freeing businesses from their dependence on hardware-based communication [...]
In medieval times, one might have exclaimed: “PBX is dead. Long live IP PBX.” Nowadays, we tend to be less dramatic but that sentiment is clearly becoming a reality. Along with simplicity, a software-based IP PBX for Windows present a host of web-based benefits for businesses. According to the Dell’Oro Group, a market research firm focused on telecommunications, networks, and [...]
As a small business owner, do you have the bandwidth to deploy a UC-enhanced VoIP phone system? Many startups and small businesses do not, leaving them scrambling to compete against the larger organizations that have plenty of resources to deploy today’s best-in-class communications and collaboration tools. If you’re one of these smaller companies, your best option for gaining [...]
Some businesses remain attached to their legacy PSTN phone systems despite the proven advantages of today’s Internet-based telephony, such as VoIP. For the most part, this tendency seems to stem from fear of losing phone service during an electrical outage once they switch to the public Internet. Indeed, a 2014 survey conducted by Software Advice, shows that 31 percent of busin [...]
There’s no wrong or right way to integrate unified communications (UC) into your business phone system. UC is not, in other words, an all or nothing enterprise technology. Instead, your company can implement a little UC functionality or a lot. Where will various levels of UC adoption leave your business? First, let’s take a look at the status of UC adoption today. According to [...]
We are very pleased to let you know that 3CX Distributor ABPTech is organising a two-day training course for current and prospective 3CX Partners in Miami this July! 3CX and ABPTech would like to invite you to this upcoming event which will be covering topics ranging from VoIP/ SIP introduction and Basic installation to advanced troubleshooting. All the attendees who complete t [...]
Hot desking may be the next big trend across workplaces all over the world. By sharing workstations at different times—which is the fundamental purpose of hot desking—organizations can save space and money. Companies such as Deloitte, headquartered in Toronto, instituted hot desking at the end of last year by maximizing meeting rooms and common areas. Aided by new telecommunica [...]
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