Ahhh … you’re awash in balmy breezes, your feet in the sand, gentle waves gently lap the tropical shore. Then, bing! You’ve just received a text message from your co-worker. Phew, for a minute there you thought you might be missing something. Fortunately, with softphone software embedded in your smartphone, you can relax anywhere knowing that you’re not missing a single importa [...]
If you’re still using a legacy phone system you might as well be using a rotary phone. With the wealth of advancements emerging in the telecom market—like IP-PBX phone systems equipped with unified communications (UC) features—your business can’t stand to communicate the way it did decades ago. In fact, your competitors are now operating with more efficiency due to today’s tech [...]
We are very excited to let you know, that 3CX will be hosting free 3CX Partner Training days in Pretoria and Cape Town, South Africa this June! We would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows. Join the Advanced [...]
Catching up with a close friend or family member via audio communication—think phone call—does not typically cause much miscommunication or confusion. After all, we are familiar with each other and can easily follow the casual conversation. Conversely, when you’re trying to make a business deal, audio alone can spell out a myriad of problems. The business disadvantages of audio [...]
Today’s consumers are more demanding than ever; in fact, more than half of them will hang up the phone after being on hold for less than one minute. So, it’s no shock that a single customer service slip-up can send valued clients to a competitor. The only way to preserve your organization’s reputation and keep customers coming back is to provide excellent service, every time. V [...]
Recruiting the best candidates to fill your organizational chart is a challenge for businesses still operating a legacy phone system. To increase your success in this regard, you need to upgrade your telephony, not only to better and more quickly interface with applicants but also to ensure your ability to attract (and retain) candidates. An upgrade to a virtual, or hosted, PBX [...]
Business leaders who grant their employees the tools and freedom to work remotely are doing themselves, as well as their employees, a big favor. Consider that 65 percent of employers who allow their workers to telecommute report higher morale among team members. Moreover, multiple industry pundits confirm that teleworkers are more productive and work longer hours than office wo [...]
Modern entrepreneurs must act as survivalists in today’s increasingly cutthroat business environment. Recent technology is enabling business rivals to compete neck-and-neck, as newer, more efficient solutions for business functions—like communications—are constantly emerging. Case in point, the right up-to-date phone system is paramount to a startup’s likelihood for success tod [...]
Most likely, your business is infused with employees eager to take advantage of all the opportunities offered by this new age of the mobile worker. Are you willing to support them, boost their morale and give them the chance for a better work/life balance? You should be because those efforts will bring the added value of improved productivity to your business, enhancing your bo [...]
OK, so you have implemented 3CX Phone System and are making huge savings on your call costs using VoIP Providers, but what about integrating your analogue fax machine, to be able to send and receive faxes as well? The solution is simple, cost effective and intelligent! It comes in the form of a Welltech WellGate ATA 172plus-PoE. With it you will be able to utilize your existin [...]
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