Docs and FAQ - Page 19

How to Create an FQDN to 3CX Phone System that resolves locally

3CX Phone System requires that you have an FQDN that resolves locally. When a host is added to your DNS, a mapping is created between the domain and the IP Address of the Host. This guide will explain how to configure Microsoft DNS on Windows Server 2012 R2 to do this. Prerequisites A DNS Server in your local lan (Windows Server or any other configurable DNS Server) Step 1: Ena [...]

By |December 10th, 2014|Comments Off on How to Create an FQDN to 3CX Phone System that resolves locally
Redirecting Calls to GSM for Least-Cost Routing with your Beronet Gateway

Your Beronet Gateway has the ability to receive a stand-alone GSM module (2 SIM cards per module). If your Beronet Gateway has this module installed, the Beronet Gateway wizard will automatically extend its configuration to include GSM settings for least-cost routing. This way your gateway can be configured to route calls to certain mobile networks directly via the SIM card ins [...]

By |December 8th, 2014|Comments Off on Redirecting Calls to GSM for Least-Cost Routing with your Beronet Gateway
Looking to Move From T1 to IP-PBX? It’s Easier Than You Think

You’ve just about had it with your existing “old style” PBX. Your monthly bill is too high, you don’t have the business phone features you need, and the system is a hassle to scale and maintain. In short, you are no longer satisfied with the service you’re getting from legacy telephony that uses T1 lines, but switching to IP communications seems like a daunting task. What is a [...]

By |December 3rd, 2014|Comments Off on Looking to Move From T1 to IP-PBX? It’s Easier Than You Think
Four Ways SIP Trunks Can Benefit Your Business

As businesses look for ways to increase collaboration and decrease expenses, SIP trunking is becoming an increasingly attractive option for business communications. In fact, market research firm Infonetics recently released a report that projects the SIP trunking services market will reach $8 billion by 2018. In 2014 alone, the worldwide market is on track to grow to 35 percent [...]

By |December 1st, 2014|Comments Off on Four Ways SIP Trunks Can Benefit Your Business
3CX Phone System v12.5 Beta - Important Change - New Port Numbers

With the release of 3CX Phone System v12.5 Beta, changes have been made to the port numbers making the deployment of 3CX Phone System much simpler. For a correct operation of 3CX Phone System, administrators should forward the correct new port numbers and make the following changes: HTTP and HTTPS Port Changes The ports previously used for HTTP and HTTPS were port 5000 for HTTP [...]

By |October 21st, 2014|Comments Off on 3CX Phone System v12.5 Beta - Important Change - New Port Numbers
License Key Is Already in Use Error in 3CX V14 - How to fix it

Introduction There are a few circumstances in which you may receive an error message when you try to re-activate your 3CX Phone System licence key. If you receive this error follow the guide below so that you can register your licence again.  When to apply In case of "Licence Key Is In Use Already 27 68" is shown when re-activating a licence key. Circumstances in which this Err [...]

By |September 10th, 2014|Comments Off on License Key Is Already in Use Error in 3CX V14 - How to fix it
Run 3CX SBC (Session Border Controller) on a Raspberry PI

The 3CX SBC has the ability to run on a Raspberry Pi. Using a Raspberry Pi means that it is cheaper to run, and more reliable. Without the need of having a Windows PC running 24/7, the power consumption drops significantly as the Raspberry Pi consumes minimal power. The Raspberry Pi is not prone to usual problems associated with computers, such as a hard disk drive fail. Bandwi [...]

By |June 23rd, 2014|Comments Off on Run 3CX SBC (Session Border Controller) on a Raspberry PI
3CXPhone MyPhone Connection Issues (Self-Help)

The 3CXPhone must be able to interact with the 3CX MyPhone services (presence) provided by the 3CX Phone System host. In some cases, Anti-Virus or VPN/Proxy Services software can interfere with the 3CX Phone causing connection issues. Proxy Server In case the client has an active proxy server configured within the IE settings, follow these steps to enable connectivity to the 3C [...]

By |May 14th, 2014|Comments Off on 3CXPhone MyPhone Connection Issues (Self-Help)
Creating VoIP Provider Templates

The following document is intended for VoIP Provider Engineers. It highlights relevant information on how to generate templates for the 3CX Phone System. The templates contain the most common set of parameters as observed during validation and verification testing. Introduction The majority of providers today, when interpreting signals, use a standard set of parameters. If a ne [...]

By |May 2nd, 2014|Comments Off on Creating VoIP Provider Templates
"Wake Up" your Phone with 3CX Phone System's 12 new Push Technology Feature

The release of 3CX Phone System 12 also marked the release of new clients for Android and iPhone. These clients take advantage of a new feature in 3CX Phone System 12, called Push Technology. Using 3CX Phone System's 12 Push Technology will help you avoid missing phone calls.  3CX Phone System 12 Push Technology Push technology is a way of sending information to the user instea [...]

By |April 29th, 2014|Comments Off on "Wake Up" your Phone with 3CX Phone System's 12 new Push Technology Feature