3CX Phone System requires that you have an FQDN that resolves locally. When a host is added to your DNS, a mapping is created between the domain and the IP Address of the Host. This guide will explain how to configure Microsoft DNS on Windows Server 2012 R2 to do this. Prerequisites A DNS Server in your local lan (Windows Server or any other configurable DNS Server) Step 1: Ena [...]
Your Beronet Gateway has the ability to receive a stand-alone GSM module (2 SIM cards per module). If your Beronet Gateway has this module installed, the Beronet Gateway wizard will automatically extend its configuration to include GSM settings for least-cost routing. This way your gateway can be configured to route calls to certain mobile networks directly via the SIM card ins [...]
You’ve just about had it with your existing “old style” PBX. Your monthly bill is too high, you don’t have the business phone features you need, and the system is a hassle to scale and maintain. In short, you are no longer satisfied with the service you’re getting from legacy telephony that uses T1 lines, but switching to IP communications seems like a daunting task. What is a [...]
As businesses look for ways to increase collaboration and decrease expenses, SIP trunking is becoming an increasingly attractive option for business communications. In fact, market research firm Infonetics recently released a report that projects the SIP trunking services market will reach $8 billion by 2018. In 2014 alone, the worldwide market is on track to grow to 35 percent [...]
With the release of 3CX Phone System v12.5 Beta, changes have been made to the port numbers making the deployment of 3CX Phone System much simpler. For a correct operation of 3CX Phone System, administrators should forward the correct new port numbers and make the following changes: HTTP and HTTPS Port Changes The ports previously used for HTTP and HTTPS were port 5000 for HTTP [...]
Introduction There are a few circumstances in which you may receive an error message when you try to re-activate your 3CX Phone System licence key. If you receive this error follow the guide below so that you can register your licence again. When to apply In case of "Licence Key Is In Use Already 27 68" is shown when re-activating a licence key. Circumstances in which this Err [...]
The 3CX SBC has the ability to run on a Raspberry Pi. Using a Raspberry Pi means that it is cheaper to run, and more reliable. Without the need of having a Windows PC running 24/7, the power consumption drops significantly as the Raspberry Pi consumes minimal power. The Raspberry Pi is not prone to usual problems associated with computers, such as a hard disk drive fail. Bandwi [...]
The 3CXPhone must be able to interact with the 3CX MyPhone services (presence) provided by the 3CX Phone System host. In some cases, Anti-Virus or VPN/Proxy Services software can interfere with the 3CX Phone causing connection issues. Proxy Server In case the client has an active proxy server configured within the IE settings, follow these steps to enable connectivity to the 3C [...]
The following document is intended for VoIP Provider Engineers. It highlights relevant information on how to generate templates for the 3CX Phone System. The templates contain the most common set of parameters as observed during validation and verification testing. Introduction The majority of providers today, when interpreting signals, use a standard set of parameters. If a ne [...]
The release of 3CX Phone System 12 also marked the release of new clients for Android and iPhone. These clients take advantage of a new feature in 3CX Phone System 12, called Push Technology. Using 3CX Phone System's 12 Push Technology will help you avoid missing phone calls. 3CX Phone System 12 Push Technology Push technology is a way of sending information to the user instea [...]

