Conference calls allow you to easily setup a call between multiple users – up to 32 callers (licence permitting). Although many conference call services exist, it’s often easier and cheaper to host your own audio conferences. You can set-up Ad-hoc conference calls, without the need to reserve a conference room. This has been done to simplify the set-up of conference calls. If y [...]
You can manage your voicemail using any Desk Phone, make or model, configured on your extension, by dialing “999” (3CX Phone System default). A voice menu system will ask you to enter your Personal Identification Number (PIN) followed by "#". The initial options you are presented with, are the following: Dial * to play your messages. Dial “9” to go to options. Dial pound “#” to [...]
In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Snom 760. This procedure applies to Snom 760, 720, 715 and 710. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an attended transfer is a tr [...]
This guide will show you how to configure 3CX in Internet Explorer 10 and 11 in order to display your 3CX Web Management Console correctly. 3CX Web Management Console in Internet Explorer 10 Open Internet Explorer and in the URL address field type http://PBXip:5000/management/ and press "Enter". If you have not used this guide before to tweak Internet Explorer to display the 3C [...]
You might be wondering exactly what the repercussions are of having the wrong time set on your Windows Server machine, and most people would say "Well probably nothing serious". As it turns out there are some serious problems that may occur: In Office and Out of Office Hours - Since 3CX Phone System offers Office hours scheduling to the user along with automatic switch to Away [...]
Transition gradually to modern IP telephony with 3CX’s support for CISCO 7940 & 7960 phones Cisco 7940 IP phones stand proud on many a desk - they are good quality and look surprisingly good despite their age. Their problem - The Cisco Call Manager behind them; Cumbersome to manage, expensive to expand and yearly maintenance price is scary. The solution - 3CX Phone System 1 [...]
THIS TOOL IS NO LONGER AVAILABLE This guide will provide you with all the information and steps necessary on how to send crash and log reports when encountering issues with your 3CXPhone for Android and sending them to 3CX Support for analysis. Sending Verbose Log To Generate logging information from 3CXPhone for Android do the following: 1. Go to "Settings" > "Advanced" > [...]
Many companies have work from plans for their employees. The 3CX Phone System allows you to provision multiple IP Phones to the same extension, regardless if the phones are in the office or at home. This way when your extension rings, it will ring both at the office and at home. There are two procedures which you can follow. The first one is to provision both phones while they [...]
Error 2738. Could not access VBScript run time for custom action. This error usually appears on a system during the 3CX Phone System installation because Visual Basic Script (VBScript) is not installed or has been disabled or some registry keys are incorrect or corrupt. If you are sure that VBScript is installed and script blocking is turned off in anti-virus and persona [...]
ℹ️ Note: The info in this post may apply to an older/deprecated version of 3CX. You can make and receive calls through Skype Connect to 3CX Phone System using SIP Forwarding. Customers using Skype can call your company's Skype number with just a click of a button - using the Click & Call feature - making your company easier to reach. All mobile, landline and S [...]