3CX perpetual licenses become EOL from version 20. The new version of 3CX will no longer be sold on a perpetual license basis. In preparation for this we will no longer be selling maintenance - effective today 26th July 2023. As you’ll recall, maintenance was linked to a perpetual license. Over time, however, it’s become clear that this is a very old fashioned way to sell produ [...]
3CX wins 1st place in Germany’s connect professional’s readers’ choice “products of the year 2023” in the category telephone systems. Every year, the magazine Connect Professional nominates hundreds of products from the most important IT and telecommunications industries and puts them up for readers' choice. This year almost 35,000 votes were cast in 19 categories. On July 20th [...]
To give a more modern, stable and reliable experience for our iOS users, the 3CX iOS App will soon only support iOS 15 and higher versions. This change will come into force with the upcoming 3CX iOS App for V18 Update 8 release. We urge you to update as soon as possible. Supported iOS models iPhone 6S, iPhone SE and newer iPad Air 2, iPad Air 3rd generation and newer To note 3C [...]
LONDON, UK & DUBAI, UAE, 5 JUNE 2023 - We're pleased to announce that Zen Interactive Technologies, our Partner since 2016, is now an official 3CX distributor for the United Arab Emirates (UAE) and surrounding regions. Zen Interactive Technologies has gone from being a Titanium Solution Provider to achieving the status of Gold Distributor, demonstrating their dedication and [...]
One more in-road in the 7-step security action plan ‘EFTA’. Security is only as strong as its weakest link! Following the recent supply chain attack we recognise our alert handling plan needed significant improvement. So as promised in our 7 step security action plan ‘EFTA’ we’ve now drawn up new alert handling guidelines to be followed in the event of a security and / or antiv [...]
Greetings everyone! Lively talks on the Forum show how much you appreciate being a 3CX Community member. To show our gratitude, we want to take a moment to appreciate and acknowledge the top Q1 contributors to our Community Forum. Let's congratulate the winners and those who have been most active in our community in Q1. Your ideas, advice, and expertise have made the daily work [...]
The numbers have been tallied! According to a comprehensive analysis conducted by Gartner Digital Markets - that included Capterra, Software Advice, and GetApp - 3CX has emerged once again as a standout product, featuring in 12 of their flagship Q1 2023 reports. The reports, which showcase the most highly rated solutions in the industry, are based on feedback provided by the mo [...]
Following through on security plans and Partner & customer offers as dedicated Forum and free support winds down. One of our Partners ‘Sparky Bear’ shared an analogy from the aviation industry in the Forum that we thought summed up the past few weeks perfectly. Here it is. If an aircraft has an issue, the order of operations is as follows: First aviate - fly the plane/steer [...]
Securing for the Future of 3CX after first-of-a-kind, cascading software-in-software supply chain attack We’re committing to actionable steps - 7 to be exact - to harden our systems and minimize our risk of future attacks. Some steps are already completed, some still in process. To this end, we’re currently drafting a Security Charter - called ‘EFTA’. It means 7 in Greek. Here’ [...]
Mandiant identifies the source of internal network compromise While Mandiant’s investigation is still ongoing, we now have a clear overall understanding of the attack. Following our previous update, we would like to share some additional technical details to support our customers and the community. We have also published additional indicators of compromise that organizations ca [...]