Bitrix24 is Added to the List of Integrated CRMs

Integrate your Bitrix24 CRM with 3CX Phone SystemFor all our Bitrix24 CRM users, we’ve just released a new plugin which will allow you to integrate Bitrix24 with 3CX V15 (PRO or ENT). You can head on over to the Bitrix24 Marketplace and download the 3CX Application now.

With this plugin, users can integrate 3CX PRO with Bitrix24 CRM and achieve the following benefits:

  • Click to Call – Launch calls straight from Bitrix24 via 3CX
  • Call Pop-ups – The customer record is brought up to you automatically during a call
  • Call Journals – Calls are logged as call records in the CRM
  • Create a new contact automatically when a call is received from an unknown number

To find out how easily you can achieve this integration please read the guide.
The 3CX Plugins are available from within the Management Console under the Updates tab.

3CX also integrates with other CRM systems which can be found here. If your CRM is not in the list you can develop your own plugin, more information here. If you do not have development resources to create your own plugin, then you can fill in the 3CX CRM Integration Suggestion Form and the integration will be considered by 3CX.

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