Detect the source of call glitches with on-demand, real-time monitoring.
With 3CX V20 enables you to monitor call quality issues with the Call Monitoring Tool. This means you can diagnose and solve any problems in record time.
From the 3CX apps this can be done in real-time during a call. Easily identify and isolate which leg of the call is causing the issue, with a simple click. From the web client, this can be run retroactively by checking the call history of the user or the call log report.
Watch our video to see how it works:
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