3CX Live Chat has made it into Cybernews’ hall of fame as one of the best WordPress plugins. Cybernews.com is a research-based online publication that helps people navigate a safe path through the digital world.
With close to 60,000 free WordPress plugins out there, it’s important to pick carefully to avoid website performance and security issues. To help with this, Cybernews has made a list of the top 80 WordPress plugins, divided by categories for SEO performance, eCommerce, website building & functionality, booking & reservations.
3CX Live Chat Tops WP Plugins for eCommerce
3CX Live Chat was listed as the top plugin in the best WordPress plugins for eCommerce, payments, and store enhancements section. The 3CX free live chat plugin for WordPress was commended for its ability to:
- Convert a simple chat to a call or video call.
- Customize live chat bubble to fit company branding.
- Assign chats to a particular agent or have groups of agents answering.
- Store all chat data off WordPress to optimize website performance and improve security.
- Manage calls, live chats, SMS, and WhatsApp messages from one centralized platform.
Security at its core
There is no doubt that quick resolution of customer issues is the key to any successful business. With 3CX, not only will you improve customer experience and increase productivity, but you will do so safely in the knowledge that your data remains secure. 3CX Live Chat offers 6 key areas of security including:
- HTTPS encrypted connections
- No 3rd party services used
- Strict data storage and retention policies, compliant with GDPR
- Easy blocking of anonymous users
- Inbuilt anti-hacking tools
- WebRTC protection for calls
Find out more about the security of 3CX Live Chat.
About 3CX (www.3cx.com)
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.
With integrated video conferencing, apps for Android and iOS, website live chat, SMS, Facebook and WhatsApp messaging integration, 3CX offers companies a complete communications package out of the box.
350,000 customers worldwide use 3CX including Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi.. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, South Africa, Russia and Australia. Visit 3CX on LinkedIn, Facebook, Twitter and Instagram.
About Cybernews
It’s the Cybernews crew’s belief that accurate and timely information can aid anyone in navigating numerous digital choices, even if it’s something as simple as sharing discounts on VPN services. With research and investigation – including interesting digital experiments – they advocate for everyone’s right to privacy and security online.
